Download speed down to 0.21 Mbps
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- Download speed down to 0.21 Mbps
08-10-2017 7:55 PM
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My download speed has been really slow for several weeks now. BT Wholesale test shows only 0.21. It used to be well over 2Mbps. Router stats as follows;
$get dsl params
Vendor ID : 00B5GSPN
Revision Number : Y1921a
Serial number : 123456789abcdx
Self Test : Passed Framing Structure : Framing-3
Standard : G.dmt Trellis Coding : Enable
Local Tx. Power(dB) : 12.31 Remote Tx.Power(dB) : 14.71
Local Line Atten(dB) : 43.0 Remote Line Atten(dB) : 28.0
Local SNR Margin(dB) : 36.5 Remote SNR Margin(dB) : 20.0
Up SValue : 8 Down SValue : 4
Up DValue : 2 Down DValue : 8
UpIntrlvd UpFast DownIntrlvd DownFast
AS0(kbps): - - 288 0
AS1(kbps): - - 0 0
LS0(kbps): 448 0 - -
LS1(kbps): 0 0 - -
RValue : 8 0 16 0
$
Fixed! Go to the fix.
Re: Download speed down to 0.21 Mbps
10-10-2017 11:16 AM
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Hi there,
I can see we've been talking to you over ticket 159413474 regarding this yesterday and we're expecting speeds to improve over the next few days providing that the connection remains stable.
Re: Download speed down to 0.21 Mbps
10-10-2017 1:27 PM
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Yes, Its much better now after a line reset (or whatever).
Now I am getting consistent 5.06 Mbps on the BT Wholesale performance test.
This is the fastest I have ever seen on this line!
However, I switch all the electricity off when going on holiday etc, so it would be helpful to know how to indicate an intentional switch off as opposed to a line drop (from a fault). Would using the router's disconnect function, as opposed to powering it off be better?
I'm wondering what User Req{est} Drops signifies on the report. The report shows 2 URDs out of 10 total over the last week. Probably all of these is me switching off the router, and not any problem with the line.
Regards,
Peter
Re: Download speed down to 0.21 Mbps
10-10-2017 1:42 PM
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@Peter123 -Yes, if you want to do an intentional switch off, disconnect using the router UI -otherwise it will be seen as an unintentional or fault-induced action.
I'll see if I can attach the instructions I was given.
Re: Download speed down to 0.21 Mbps
14-10-2017 5:39 PM
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Apologies for the delayed response on here
Yes, Its much better now after a line reset (or whatever).
Now I am getting consistent 5.06 Mbps on the BT Wholesale performance test.
This is the fastest I have ever seen on this line!
Success!
I'm wondering what User Req{est} Drops signifies on the report. The report shows 2 URDs out of 10 total over the last week. Probably all of these is me switching off the router, and not any problem with the line.
User request usually [but not always] indicates a router-related problem/if you're rebooting it.
There are a few errors on the upstream of your connection which is usually indicative of router failure
Have you tried a different router to see if that boosts the speed up?
Re: Download speed down to 0.21 Mbps
19-10-2017 12:31 PM
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Hi Gandalf,
I changed router prior to reporting the fault to see it that might help, as there was a problem with my other one (generally took a long time, and a few reboots to start after any power off). Think I will temporarily try the old router to try & isolate the problem.
Speed with the current router is good for this line, and I'm thinking of changing to FTTC in a few months, which will need another router anyway.
Regards,
Peter
19-10-2017 1:05 PM
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The problem was the old router. Speed fell back to 1Mbps! Other router now syncing at 5.792Mbps and BT Wholesale test shows 4.8Mbps.
Happy with this, marking as fixed.
Regards,
Peter
Re: Download speed down to 0.21 Mbps
19-10-2017 3:29 PM
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Glad to hear you find the issue Peter!
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