cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Constant disconnections

andysnod845
Newbie
Posts: 1
Registered: ‎27-05-2014

Constant disconnections

‎27-05-2014 10:39 PM

For the past few days my router has been disconnecting a lot and tonight it struggled to connect at all. I now have my router plugged into the test socket and after trying a few different filters I have managed to get connected again. My SNR is now down to 3dB. Could someone please reset this and "stop" it from getting this low again. I have had it reset in the past few weeks. This may help but I think there's an underlying problem that has developed. Would be grateful if you could check my line also.
Thanks.
Message 1 of 2
(403 Views)
0 Thanks
1 REPLY 1
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Constant disconnections

‎28-05-2014 9:20 AM

Hi andysnod845,
I'm sorry to hear that you're having issues with a dropping connection. I've placed an order for you, which is due to complete tomorrow, which will stop the SNR Target (3db) from returning. Once this order has completed, I'll move your SNR Target from 3db to 6db and we'll see how you get on.
Message 2 of 2
(240 Views)
0 Thanks