cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband keeps dropping

Garthdt
Newbie
Posts: 1
Registered: ‎16-12-2018

Broadband keeps dropping

Over the last few days our broadband connection keeps dropping. We have to keep restarting the router to get it back again. It’s very annoying. Can anyone help?
1 REPLY 1
Jubby
Plusnet Help Team
Plusnet Help Team
Posts: 626
Thanks: 115
Fixes: 31
Registered: ‎06-08-2018

Re: Broadband keeps dropping

Hi @Garthdt and welcome to our forums!

Please accept my apologies for the issue with your broadband service.

Can you kindly run through our troubleshooting guides.

If you continue to experience problems after this, please report the issue here and let us know when you have completed it so we can pick it up as soon as possible for you.

Thank you.

If this post resolved your issue please click the 'This fixed my problem' button
 Lewis G
 Infrastructure Operations Professional