Alert to Max Premium (up to 832kbps upload) users
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Alert to Max Premium (up to 832kbps upload) users
05-12-2008 11:41 PM
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Edit 15/01/2009: Topic title changed - previously "Price increase - Max Premium"
Go to the first post on the second page here for the current situation
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Price increase
06-12-2008 1:32 AM
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Re: Price increase
06-12-2008 8:48 AM
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Re: Price increase
06-12-2008 10:05 AM
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However I've just checked my December bill which shows that the net price has been increased to leave the total price unchanged (see second attachment).
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Price increase
06-12-2008 10:21 AM
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Re: Price increase - Max Premium
06-12-2008 10:29 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Price increase - Max Premium
06-12-2008 11:06 AM
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My billing isn't due for another 10 days though.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Price increase - Max Premium
06-12-2008 10:40 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Price increase - Max Premium
06-12-2008 10:45 PM
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Re: Price increase - Max Premium
08-12-2008 10:16 AM
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Re: Price increase - Max Premium
15-12-2008 3:03 PM
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Can someone take a look?
Cheers
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Re: Price increase - Max Premium
15-12-2008 3:08 PM
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We're aware of this problem and it relates to the "chargeable Max Premium component" which our products team are currently looking into.
If I hear of any update I'll post back.
Re: Price increase - Max Premium
15-01-2009 7:31 PM
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Is there any news on this, I've just had my second invoice since the VAT reduction and Max Premium is still been charged the full amount.
Cheers,
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Re: Price increase - Max Premium
15-01-2009 7:48 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Price increase - Max Premium
15-01-2009 7:50 PM
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1 Account Billing (2009-01-15 to 2009-02-14) £18.71 £2.81 £21.52
1 Max Premium (PT001) charge for the period 15/01/2009 to 14/02/2009 £6.96 £1.04 £8.00
1 Special Offer Discount -£2.61 -£0.39 -£3.00
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- Re: Price increase - Max Premium