£5 for 5GB
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£5 for 5GB
09-03-2010 4:08 PM
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I've also been informed that extra bandwidth is staying at £1 a GB but is now being sold in 5GB chunks because it's more cost effective for PN to sell it in 5GB chunks.
Hang on.... so if I'm understanding this correctly a few KB over 20GB in a month and it's going to cost me a fiver instead of £2?
I don't think I've seen such a blatant money grab since the banks tried doing the same with over-drafts. So how exactly does this work out to be more cost effective for PN than selling 2GB chunks other than selling bandwidth that people don't use of course!
Paul.
[Moderator's note by Thomas (Be3G): thread moved to Community Support for greater exposure.]
Re: £5 for 5GB
09-03-2010 4:11 PM
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Quote 14. What happens if I go over my monthly usage allowance?
An extra 2GB will be added to your allowance for the month. This costs £2 which will be added to your next bill.
To control how much you spend per month, use the Data Transfer Watch tool to set the maximum amount you want to spend each month.
Re: £5 for 5GB
09-03-2010 4:14 PM
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"At the moment, if you use more than 20GB peak time usage each month, you automatically get 2GB extra for £2 per month. From 12th April we're changing this to £5 for 5GB extra peak time usage. You can check on your usage at the Member Centre. Simply login and you can see your usage for the last 3 months.
To help you keep your costs down, from 12th April you can also set a price limit for how much extra usage you can add each month with our unique usage management tool."
The FAQ's have also been updated to show this change... http://community.plus.net/faq_201003/?WT.mc_id=ec_int_201003_RPR_6&link=faq
Is it just me or does the offer of ways to keep my costs down seem a bit tongue in cheek after the previous statement?
Re: £5 for 5GB
09-03-2010 4:15 PM
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Re: £5 for 5GB
09-03-2010 4:19 PM
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Re: £5 for 5GB
09-03-2010 4:25 PM
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What price changes for new customers and for existing customers next year
Re: £5 for 5GB
09-03-2010 4:26 PM
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It’s worth noting that the price per GB is still £1."
Very good attempt at a recovery with that last line, I don't think that's quite going to be enough spin though!
So this suits the profiles of many customers, does that mean that more customers tend to go over in 5GB chunks? How does paying in 5GB chunks benefit any customers?
Re: £5 for 5GB
09-03-2010 4:33 PM
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Quote from: jagstang "Based on average usage, forecasting and current costing, it’s simpler and more cost-effective to supply bandwidth in larger blocks. This suits the usage profiles of many customers.
That's utterly ridiculous. I'd like to see someone from Plusnet give one properly justifiable reason that someone would prefer being charged £5 for 5GB than £2 for 2GB. The only people who stand to benefit are those who would use between 4GB and 5GB extra a month (or 14/15GB I suppose) – and that must be a fairly small proportion of users.
Re: £5 for 5GB
09-03-2010 4:38 PM
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Re: £5 for 5GB
09-03-2010 4:52 PM
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I'd like to sell my bandwidth back to P/N at £1/GB
Re: £5 for 5GB
09-03-2010 4:53 PM
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Re: £5 for 5GB
09-03-2010 5:02 PM
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Re: £5 for 5GB
09-03-2010 5:04 PM
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Re: £5 for 5GB
09-03-2010 5:05 PM
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The investigation we did into extra usage gave us data showing that those who use additional usage tend to use a large amount hence the 5GB blocks.
Quote I wonder if that charge will apply to any madasafish BB packages, I hope not
Quote This change is only effective for customers on Plusnet Value, Plusnet Pro or Plusnet Premium
Re: £5 for 5GB
09-03-2010 5:27 PM
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Quote from: Chris The investigation we did into extra usage gave us data showing that those who use additional usage tend to use a large amount hence the 5GB blocks.
Thanks for the response Chris.
I'm a bit confused as to why that effects the block sizes though, is there a cost implication for Plusnet in administering smaller block sizes? It seems a bit random to add an increase like this based on people who use a lot of additional data when the cost per GB remains the same. It seems to be geared more towards scaring people away from getting near the bandwidth limits of their contract.
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