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Static IP Address, House Move and Full Fibre Upgrade

FIXED
gareththered
Hooked
Posts: 6
Registered: ‎21-03-2009

Static IP Address, House Move and Full Fibre Upgrade

3 weeks ago

I currently have a static IP address on our FTTC PN broadband.

We're moving house soon and upgrading to FTTP.  Will our static IP address remain, or will it a) change, or b) need to be requested again?

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MisterW
Superuser
Superuser
Posts: 15,108
Thanks: 5,754
Fixes: 410
Registered: ‎30-07-2007

Re: Static IP Address, House Move and Full Fibre Upgrade

Fix

3 weeks ago

A Static IP is associated with an account, so it should remain through a home move and account upgrade

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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