Transfer to EE via phone agent
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Transfer to EE via phone agent
Transfer to EE via phone agent
30-05-2023 10:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Many thanks for any thoughts
Mark
Re: Transfer to EE via phone agent
31-05-2023 6:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am in the process of moving to EE and £8 for 5 gig is the special price for Plusnet users. I did it on line and had to use a code from Plusnet to get the deal.
Hope this helps.
Rob
Re: Transfer to EE via phone agent
31-05-2023 8:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Mark
Re: Transfer to EE via phone agent
13-06-2023 10:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If there’s enough of us that this has happened to, we might be able to take it to the ombudsman, if it remains unresolved.
Re: Transfer to EE via phone agent
13-06-2023 2:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Transfer to EE via phone agent
13-06-2023 2:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Mark
Re: Transfer to EE via phone agent
15-06-2023 2:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can you please confirm what it said in the Order email you got? The one that says 'ABOUT YOUR ORDER' and 'Your new plan'
Mine says 30 Day Ess SIM 5GB £6
Would be a quite cheeky if they charge £8 on the first bill!
Re: Transfer to EE via phone agent
15-06-2023 3:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
"Your new plan
Contract length 1m
Plan name 30 Day Ess SIM 5GB £8
Plan description Your SIM plan gives you 5GB of data, capped at 100Mbps speeds, plus unlimited texts and calls to use in the UK. And if you have a 5G ready device you also get access to our 5G network.
Plan cost (inc VAT) £8.00"
I transferred on the day the £6 rate was announced, so it's processed as a discount by EE. I've checked that this is the case with EE agents which they have confirmed. We will see...
Re: Transfer to EE via phone agent
15-06-2023 3:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
On a loosely related topic - did you have to do anything with the PAC codes - or was the number port auto done by PNET/EE behind the scenes?
Re: Transfer to EE via phone agent
15-06-2023 3:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
A PAC code was generated while I was on the call with the agent. Everything was handled by the PNET/ EE, no need to do anything with it.
Re: Transfer to EE via phone agent
15-06-2023 4:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for confirming.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Transfer to EE via phone agent