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New Home Phone Offer

bobboulby
Grafter
Posts: 1,139
Thanks: 4
Registered: ‎20-07-2007

Re: New Home Phone Offer

Hi, I took advantage of the 3 months for £4.99 offer earlier in the year. Does that mean that I'm not eligible for this offer?
Bob
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: New Home Phone Offer

Unfortunately yes Bob, you can only be eligible for one special offer.
Mad_Moggies
Rising Star
Posts: 1,286
Thanks: 43
Registered: ‎01-08-2007

Re: New Home Phone Offer

Looks like you've answered my question put to Support on Friday, Mand, that hasn't been answered by them yet.  Sad
Although since that discount which finished in July and another earlier BB discount which started last November (one was for 6 months and the other for 3 and they ran on from each other), I upgraded to BBYW Option 2 in August and haven't taken up the free wireless router, all of which might make it less clear.
Plusnet user since November 2003
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
tgr
Grafter
Posts: 116
Thanks: 2
Registered: ‎02-08-2007

Re: New Home Phone Offer

I am in the process of switching to home phone will i get it at the reduced rate
tgr293
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: New Home Phone Offer

Not by default.
You can however request this via the ticket path.
cleaver
Newbie
Posts: 3
Registered: ‎24-11-2008

Re: New Home Phone Offer

Quote from: poppy
Please could the situation be clarified for existing Homephone users on Anytime+?

Bump on poppy's question.
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: New Home Phone Offer

Hi there,
I see no issue adding this for existing Anytime+ customers if you were to agree to an annual contract, by way of applying a discount of £8 per month to your next 3 invoices.
If you'd like to go for this raise a ticket for my attention referencing this thread and noting the contract period.
cleaver
Newbie
Posts: 3
Registered: ‎24-11-2008

Re: New Home Phone Offer

Just got my ticket raised in the nick of time tonight! Hopefully you'll still be able to process it. I completely forgot about checking this thread!
Thanks Mand! I'll pm you with the ticket number raised.