Incorrect charges now being made on anytime+
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Re: Incorrect charges now being made on anytime+
08-12-2008 3:48 PM
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Re: Incorrect charges now being made on anytime+
08-12-2008 3:52 PM
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Re: Incorrect charges now being made on anytime+
10-12-2008 1:14 AM
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.........................proud" say Pnet.
Re: Incorrect charges now being made on anytime+
10-12-2008 10:30 AM
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Quote from: pierre_pierre It doesnt just affect Anytime Plus,...
The status report still doesn't mention customers on legacy tariffs.
Re: Incorrect charges now being made on anytime+
10-12-2008 10:38 AM
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Re: Incorrect charges now being made on anytime+
10-12-2008 11:28 AM
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Re: Incorrect charges now being made on anytime+
10-12-2008 4:24 PM
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Re: Incorrect charges now being made on anytime+
10-12-2008 4:59 PM
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Give them a chance, if after a few days since they report the problem fixed, then raise a ticket I am sure it will be resolved ....
SW
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
Re: Incorrect charges now being made on anytime+
10-12-2008 5:04 PM
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Re: Incorrect charges now being made on anytime+
10-12-2008 5:33 PM
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Really sorry about this. I've just posted another Service Status update and you can get updates on the problem here.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Incorrect charges now being made on anytime+
10-12-2008 5:34 PM
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Re: Incorrect charges now being made on anytime+
10-12-2008 6:04 PM
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Quote xxxxxxxxxxx330561 03/12/2008 11:08:20 00:15:00 £0.49
xxxxxxxx95050 02/12/2008 17:13:26 00:01:00 £0.08
xxxxxxxx95050 01/12/2008 08:35:16 00:01:00 £0.08
xxxxxxxx47100 01/12/2008 08:00:45 00:01:00 £0.08
xxxxxxxx47100 01/12/2008 08:00:13 00:01:00 £0.08
xxxxxxxx72801 30/11/2008 19:33:45 00:56:00 £1.70
xxxxxxxx05899 † 29/11/2008 19:46:48 † 00:04:00 † £0.00 †
xxxxxxxx05899 † 29/11/2008 19:31:54 † 00:02:00 † £0.00 †
xxxxxxxx05899 † 29/11/2008 16:13:40 † 00:06:00 † £0.00 †
xxxxxxxx22579 28/11/2008 13:08:17 00:01:00 £0.00
Re: Incorrect charges now being made on anytime+
10-12-2008 8:16 PM
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Reply to the ticket tells me it's all in hand.
I'd like to add my name to the pile though just to make sure, as I have been billed on Anytime+ on the 2nd of December for 8 calls.
Re: Incorrect charges now being made on anytime+
13-12-2008 5:21 PM
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Well done plusnet.
Re: Incorrect charges now being made on anytime+
13-12-2008 6:03 PM
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