occasional use of Remote Assistance on BBYW option 1
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- occasional use of Remote Assistance on BBYW option...
occasional use of Remote Assistance on BBYW option 1
20-09-2008 5:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Due to what I do for a living, I tend to be a source of free technical support for friends and family.
Now this does sometimes necessitate the use of remote assistance as its often quicker for me to sort it than to guide them over the phone.
Now I know VPN use is banned on option 1 but does this extend to Remote Assistance too?
Re: occasional use of Remote Assistance on BBYW option 1
20-09-2008 5:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
http://bbs.adslguide.org.uk/showthreaded.php?Cat=&Board=plusnet&Number=3454848
Re: occasional use of Remote Assistance on BBYW option 1
20-09-2008 6:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: occasional use of Remote Assistance on BBYW option 1
22-09-2008 3:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
We're actually looking at reviewing the rate limits on Option 1, but it's unlikely to be today, given that it's a Monday.
Re: occasional use of Remote Assistance on BBYW option 1
22-09-2008 6:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderators note by James_G : Removed unneeded full quote of previous post. : link:rules
Re: occasional use of Remote Assistance on BBYW option 1
22-09-2008 9:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: occasional use of Remote Assistance on BBYW option 1
22-09-2008 9:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's great when your friends and family call on you for "free" help
Re: occasional use of Remote Assistance on BBYW option 1
23-09-2008 7:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Really must get round to getting a premium rate number directed to my mobile that I can give to the ones that ask most often...
Moderators note by James_G : Removed full quote of previous post, it is not needed and is a breach of the link:rules
Re: occasional use of Remote Assistance on BBYW option 1
23-09-2008 8:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: occasional use of Remote Assistance on BBYW option 1
23-09-2008 8:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Anyway I best halt this conversation as don't want to p off PN staff or the mods by straying way off topic.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- occasional use of Remote Assistance on BBYW option...