Strange Broadband Problem Now?
[AOL] Me too [/AOL]
Don't know what's going on but it happened at almost exactly 1600 hours here. Everything working reasonably fine all day then all iplayer downloads in progress suddenly stopped and wouldn't restart. At the same time, many (but by no means all) websites refused to load. These include thinkbroadband, various speedtest sites and many, many others. However some (most notably bbc strangely enough) still worked and the audio I'd been streaming all afternoon from elsewhere also continued to work as did the associated website. 2 hours later much the same it appears. PN websites load. BBC loads. A few others load. Most don't. Terminating and restarting PPP appears to resolve the obvious problem however there's clearly still something more than a bit odd going on somewhere ...
PS: Gateway was 195.166.128.184 [lo0-central10.pcl-ag03.plus.net] and had been in use since (BT ?) engineering issues forced a reboot around 0600 hours yesterday. Said engineering work also gave me yet another 3db loss in SNR from what it historically has always been into the bargain. That was very nice and gratefully received ... NOT
A sudden case of a half (if not mostly) dead gateway at the start of peak time that was sadly not detected by my extensive monitoring of the connection status. In other circumstances it would have resulted in loss of usable connection for several weeks if not months unless PN could and would have done something remotely to resolve the issue.
Don't know what's going on but it happened at almost exactly 1600 hours here. Everything working reasonably fine all day then all iplayer downloads in progress suddenly stopped and wouldn't restart. At the same time, many (but by no means all) websites refused to load. These include thinkbroadband, various speedtest sites and many, many others. However some (most notably bbc strangely enough) still worked and the audio I'd been streaming all afternoon from elsewhere also continued to work as did the associated website. 2 hours later much the same it appears. PN websites load. BBC loads. A few others load. Most don't. Terminating and restarting PPP appears to resolve the obvious problem however there's clearly still something more than a bit odd going on somewhere ...
PS: Gateway was 195.166.128.184 [lo0-central10.pcl-ag03.plus.net] and had been in use since (BT ?) engineering issues forced a reboot around 0600 hours yesterday. Said engineering work also gave me yet another 3db loss in SNR from what it historically has always been into the bargain. That was very nice and gratefully received ... NOT
A sudden case of a half (if not mostly) dead gateway at the start of peak time that was sadly not detected by my extensive monitoring of the connection status. In other circumstances it would have resulted in loss of usable connection for several weeks if not months unless PN could and would have done something remotely to resolve the issue.
Hi guys
You were both on a gateway that's been having issues tonight. I can see your now both on a different gateway now so it should all be working.
The actual cause is under investigation at the moment and we'll provide a update as soon as we can
You were both on a gateway that's been having issues tonight. I can see your now both on a different gateway now so it should all be working.
The actual cause is under investigation at the moment and we'll provide a update as soon as we can
Hi,
Thanks for posting back that all is well.
We do try to keep customers updated with problems. Our service status pages are the best place for such information. We did post in the morning about your particular problem in the hope that people saw it that needed to. We appreciate that not everybody had though, but circumstances meant not much warning could be provided.
Tony
Thanks for posting back that all is well.
We do try to keep customers updated with problems. Our service status pages are the best place for such information. We did post in the morning about your particular problem in the hope that people saw it that needed to. We appreciate that not everybody had though, but circumstances meant not much warning could be provided.
Tony
