Please help - speed issues slow pages etc.
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Please help - speed issues slow pages etc.
22-08-2010 1:35 PM
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Today web pages can take an age to appear, downloads extremely slow (even well before midday - I'm on Unlimited) and everything seems sluggish.
The latest BT Speedtest result and stats are below.
I have been waiting ages for the Status page to appear.
Phone is plugged into master socket (no test socket available). New filters, was using Thomson router now using Netgear.
Any help, please.
Edit: Finally got the Service Status page. I'm on 21CN and in (East) Kent. So this may have been having an effect. WOuld that effect have carried om through to today?
ANyway, I'm gonna off the router for 30 mins and reconnect and see if that makes a different.
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Re: Please help - speed issues slow pages etc.
22-08-2010 1:58 PM
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Re: Please help - speed issues slow pages etc.
22-08-2010 2:38 PM
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Left the router off for around 40 minutes and all seems fine now.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Please help - speed issues slow pages etc.
22-08-2010 4:17 PM
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Re: Please help - speed issues slow pages etc.
22-08-2010 4:25 PM
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Never looked for them yesterday as I had been having other problems for a couple of days and just thought this was a continuation of those...
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Please help - speed issues slow pages etc.
22-08-2010 4:35 PM
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pcl-ag01
pcl-ag05
pcl-ag03
pte-ag1
pcl-ag04
Tried them all and all give the same issues, latency in excess of 200ms to a peek of 900. I normally see at worst 80ms on a weekend and a weekday its 35-55
Re: Please help - speed issues slow pages etc.
24-08-2010 1:37 AM
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A Speedtest.net result below.
Bt's Speedtest failed once then worked and that doesn't indicate any problems.
Yet why am I getting such dreadful real world experiences at the moment.
Both BT and PN profile at 4000.
Current stats below.
Could one of the team look into this, please?
Edit: A subsequent Speedtest.net test at 1:55 gave a similar upload result but half the previous download (now around 23KBps). But it took ages to get going. Ping was 52.
Edit 2: Decided to try a reboot of the router. Speeds now back up to around 450KBps which is about right.
Have notived that NM has gone up to six but it's now syncing at 4873.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Please help - speed issues slow pages etc.
24-08-2010 10:30 PM
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Speedtest.net results: http://www.speedtest.net/result/926714593.png (pcl-ag03), http://www.speedtest.net/result/926725870.png (pcl-ag04).
Update: did a test with the BT speed tester, that says I can get 4163kbps, i.e. about 40 times faster than the speedtest.net results. Which is odd.
Re: Please help - speed issues slow pages etc.
27-08-2010 12:52 PM
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