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Mbx archived within 180 days

jaywilson
Newbie
Posts: 1
Registered: ‎10-12-2007

Mbx archived within 180 days

Dear PlusNet support,
My mailbox has been archived after four months and ten days ~ 150 days.
Please can it be brought back?
"Username : ******************
This email is to inform you that your mailbox has been archived. 
We have taken this action as you have not accessed your default mailbox since
14:11:05 01/08/2007.
To keep your mailbox active, you need to access it and collect E-Mail at least
once in a 180 day period.

Kind Regards,
PlusNet Customer Support"
3 REPLIES 3
chillypenguin
Grafter
Posts: 4,729
Registered: ‎04-04-2007

Re: Mbx archived within 180 days

Moderators Note
Moved to community support.
Jonathan
aka Chillly
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Mbx archived within 180 days

Can you raise a ticket with the mailbox name on your account please, I'll get it picked up then for you.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
gswindale
Grafter
Posts: 942
Registered: ‎05-04-2007

Re: Mbx archived within 180 days

that's only 132 days.  That's nearly 1.5 months early.