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Lost Images

tedsedg
Newbie
Posts: 4
Registered: ‎24-06-2010

Lost Images

Hi everyone. Do you get a message on your email page saying images deleted for security reasons? The message can be cleared only to find an ordinary image which couldn't offend anyone, usually from all my normal mail users. Plus net think it's nothing to do with them, though i did say i hadn't had this problem before with Orange,AOL or BT.  Any help welcome.  Yours Tedsedg.
jim:orange All caps in title corrected as per Forum Rules mod:end
3 REPLIES 3
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Lost Images

Are you using Outlook Express
If so follow the instructions here http://support.microsoft.com/kb/843018
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Lost Images

If it's our webmail service, then you can set it to display message by updating the option on this page: https://webmail.plus.net/src/options.php
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
MJN
Pro
Posts: 1,318
Thanks: 161
Fixes: 5
Registered: ‎26-08-2010

Re: Lost Images

Hi Tedsedg,
Plusnet's webmail is based on the Squirrelmail webmail package which, by default, does not show hosted images in HTML e-mails.
The inserted text of stating it is for security reasons has always been a bit of a bugbear for me as it is all too often misinterpreted by users. The actual reason is that hosted images can be used by spammers to confirm that a particular e-mail has been delivered (and opened) thus verifying a legitimate working address for future spam runs.
As advised, you can change this behaviour if you'd prefer.
Regards,
Mathew