Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
loss of broadband connection
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- loss of broadband connection
loss of broadband connection
23-06-2009 10:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
since7.30ish this evening i've lost broadband connection. Wireless system looks ok, is there a service issue that hasn't been posted on service homepage yet?
Message 1 of 2
(703 Views)
1 REPLY 1
Re: loss of broadband connection
23-06-2009 10:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
only this one http://usertools.plus.net/status/archive/1245771684.htm
Quote Broadband Network Balancing - Tuesday 23rd June 5.00pm-7.00pm
ADSL Dial
Posted on: Tuesday 23 June 2009, 16:41
What does it affect?
Broadband Connectivity.
How long will it take?
Up to an hour.
What does the work involve?
We will be undertaking a period of load balancing which will involve briefly disconnecting a number of broadband customers from the Internet. This is being done to balance the network following the recent problems that we've experienced with one of our edge routers (pcl-ag03). These problems have been causing performance issues for some broadband customers during peak times.
Is it likely to cause problems?
Some broadband customers will be briefly disconnected from the Internet at some point during the maintenance window. These customers will be able to reconnect immediately.
Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to switch off their equipment for 30 minutes before attempting to reconnect.
Kind Regards,
Bob Pullen
Customer Support
Message 2 of 2
(275 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- loss of broadband connection