slooooooooooooooooooooooooooow
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24-08-2012 2:47 PM
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Ta
Re: slooooooooooooooooooooooooooow
24-08-2012 3:54 PM
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I've checked your line and it had a re-sync this morning and synced at a lower speed. I have adjusted your profile so hopefully now you will see an increase in your speed.
Not to sure why it would of been for a few days though?
Let me know how your getting on with it.
Chris
Re: slooooooooooooooooooooooooooow
24-08-2012 5:17 PM
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Ta
Re: slooooooooooooooooooooooooooow
24-08-2012 8:44 PM
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Please give me an explanation.
Re: slooooooooooooooooooooooooooow
24-08-2012 10:13 PM
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Re: slooooooooooooooooooooooooooow
26-08-2012 6:21 PM
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Quote from: chrispurvey I have adjusted your profile so hopefully now you will see an increase in your speed.
Chris - after being similarly poor all day yesterday at a pretty consistant 0.2Mb/s it now appears today to have suddenly clunked back into place and I've been getting a pretty constant 3.5Mb/s. Would you be so kind as to put my profile back to how it was please as now that whatever the problem was seems to have gone I'm hoping I could get back to the 4.0Mb/s I've enjoyed for the last couple of years or so. Thanks.
Re: slooooooooooooooooooooooooooow
26-08-2012 6:52 PM
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Re: slooooooooooooooooooooooooooow
27-08-2012 10:08 AM
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download 3.67 Mb/s
upload 0.38 Mb/s
router gives...
data rate: downstream 4736 Kb/s upstream 448 Kb/s
noise margin: downstream 11 dB upstream 21 dB
attenuation: downstream 32 dB upstream 36 dB
Re: slooooooooooooooooooooooooooow
13-09-2012 1:05 PM
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Back a few posts Chris says he "adjusted my profile". Could someone please explain what this means exactly?
The reason I'm asking is that prior to whatever the fault was (it seems now to have gone away) I was getting a pretty consistant 4Mb/s for several years and now I'm getting a pretty consistant 3.6Mb/s.
It would appear that whatever the fault was it was NOT down to or corrected by adjusting my profile. My request for my profile to be put back to where it was (whatever that means) appears to have fallen on deaf ears.
I know a difference of 0.4Mb/s isn't massive but it seems to me that if I can have 4 rather thn 3.6 then I might as well have it.
Thanks
Re: slooooooooooooooooooooooooooow
13-09-2012 1:26 PM
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Re: slooooooooooooooooooooooooooow
13-09-2012 1:37 PM
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Re: slooooooooooooooooooooooooooow
13-09-2012 3:15 PM
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@ReedRichards - I've done as you suggest and at the test socket it's exactly the same at 3.6Mb/s.
@Gus - As I said above I've been away for two weeks (not using the system) so I don't think the billing cockup is the issue - also my bill date is today.
Thanks
Re: slooooooooooooooooooooooooooow
13-09-2012 3:47 PM
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Quote from: whistler @ReedRichards - I've done as you suggest and at the test socket it's exactly the same at 3.6Mb/s.
No, 3.6 Mb/s is your download speed and that won't change immediately if you connect to the test socket. What might change immediately is your sync rate and that is what you need to check. It was 4736 kb/s a few posts back.
Re: slooooooooooooooooooooooooooow
13-09-2012 4:22 PM
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Are you connecting via wireless or a wired connection?
Re: slooooooooooooooooooooooooooow
13-09-2012 5:00 PM
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Quote from: ReedRichards No, 3.6 Mb/s is your download speed and that won't change immediately if you connect to the test socket. What might change immediately is your sync rate and that is what you need to check. It was 4736 kb/s a few posts back.
OK - data rate, download speed, sync rate - sod's law said I'd do the wrong one. I'll re-do tomorrow and get back.
Quote from: chrispurvey I've checked your line sync and that is currently at 4.8MB/s, this means your speed profile is set at 4MB/s. Everything appears to be OK on your line.
OK but I don't understand why you seem to be suggesting all is well when I've dropped from 4Mb/s to 3.6Mb/s. This is all I've really being trying to get to the bottom of since post #5.
Quote from: chrispurvey Are you connecting via wireless or a wired connection?
If you mean generally - then both - PC wired - laptop wireless. If you mean for the test from the main socket suggested by ReedRichards then wired.
Thanks
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