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Can't connect to ebay payment server
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Can't connect to ebay payment server
11-10-2009 1:49 PM
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Hi,
I can't connect to ebay's payment server (arbd.ebay.co.uk) and have been trying all weekend.
Here is a tracert:
Tracing route to arbd.ebay.co.uk [66.211.163.37]
over a maximum of 30 hops:
1 <1 ms 1 ms <1 ms 192.168.202.1
2 66 ms 37 ms 33 ms lo0-plusnet.thn-ag3.plus.net [195.166.128.80]
3 118 ms 202 ms 228 ms vl303.thn-gw2.plus.net [84.92.3.178]
4 51 ms 33 ms 41 ms ldn-b4-link.telia.net [213.248.84.197]
5 32 ms 35 ms 33 ms 62.156.138.53
6 185 ms 173 ms 177 ms 194.25.6.50
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * ^C
Any ideas?
I can't connect to ebay's payment server (arbd.ebay.co.uk) and have been trying all weekend.
Here is a tracert:
Tracing route to arbd.ebay.co.uk [66.211.163.37]
over a maximum of 30 hops:
1 <1 ms 1 ms <1 ms 192.168.202.1
2 66 ms 37 ms 33 ms lo0-plusnet.thn-ag3.plus.net [195.166.128.80]
3 118 ms 202 ms 228 ms vl303.thn-gw2.plus.net [84.92.3.178]
4 51 ms 33 ms 41 ms ldn-b4-link.telia.net [213.248.84.197]
5 32 ms 35 ms 33 ms 62.156.138.53
6 185 ms 173 ms 177 ms 194.25.6.50
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * ^C
Any ideas?
Message 1 of 4
(1,765 Views)
3 REPLIES 3
Re: Can't connect to ebay payment server
13-10-2009 7:57 PM
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I don't think a timeout out a tracert is neccessarily a problem. it could just be the router/hop doesn't reply to that type of traffic.
That address seems to resolve to more than one IP. When I do a tracert I get a different IP address, which seems to work so far, but even then the response times are in the 2 and 300's
Tracing route to arbd.ebay.co.uk [66.135.219.105]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 192.168.0.1
2 107 ms 103 ms 56 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
3 62 ms 52 ms 55 ms ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
4 59 ms 58 ms 54 ms vl23.thn-gw2.plus.net [212.159.4.20]
5 51 ms 53 ms 51 ms xe-1-1-0-0.lon10.ip4.tinet.net [213.200.78.69]
6 133 ms 121 ms 149 ms xe-0-1-0.nyc20.ip4.tinet.net [89.149.187.242]
7 134 ms 137 ms 152 ms 192.205.36.113
8 318 ms 204 ms 209 ms cr2.n54ny.ip.att.net [12.122.81.70]
9 251 ms 204 ms 209 ms cr2.wswdc.ip.att.net [12.122.3.38]
10 254 ms 205 ms 210 ms cr1.attga.ip.att.net [12.122.1.173]
11 335 ms 306 ms 305 ms cr2.dlstx.ip.att.net [12.122.28.174]
12 271 ms 204 ms 207 ms cr1.dlstx.ip.att.net [12.122.1.209]
13 257 ms 205 ms 206 ms cr1.phmaz.ip.att.net [12.122.28.182]
14 251 ms 306 ms 306 ms 12.123.206.129
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 ^C
That address seems to resolve to more than one IP. When I do a tracert I get a different IP address, which seems to work so far, but even then the response times are in the 2 and 300's
Tracing route to arbd.ebay.co.uk [66.135.219.105]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 192.168.0.1
2 107 ms 103 ms 56 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
3 62 ms 52 ms 55 ms ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
4 59 ms 58 ms 54 ms vl23.thn-gw2.plus.net [212.159.4.20]
5 51 ms 53 ms 51 ms xe-1-1-0-0.lon10.ip4.tinet.net [213.200.78.69]
6 133 ms 121 ms 149 ms xe-0-1-0.nyc20.ip4.tinet.net [89.149.187.242]
7 134 ms 137 ms 152 ms 192.205.36.113
8 318 ms 204 ms 209 ms cr2.n54ny.ip.att.net [12.122.81.70]
9 251 ms 204 ms 209 ms cr2.wswdc.ip.att.net [12.122.3.38]
10 254 ms 205 ms 210 ms cr1.attga.ip.att.net [12.122.1.173]
11 335 ms 306 ms 305 ms cr2.dlstx.ip.att.net [12.122.28.174]
12 271 ms 204 ms 207 ms cr1.dlstx.ip.att.net [12.122.1.209]
13 257 ms 205 ms 206 ms cr1.phmaz.ip.att.net [12.122.28.182]
14 251 ms 306 ms 306 ms 12.123.206.129
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 ^C
Message 2 of 4
(477 Views)
Re: Can't connect to ebay payment server
13-10-2009 8:11 PM
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I get the same IP as Griff.
Have you tried a reboot mapletree? Also, do you know what DNS servers you're using for name resolution?
Tracing route to arbd.ebay.co.uk [66.135.219.105]
over a maximum of 30 hops:
1 63 ms 99 ms 99 ms home.gateway [192.168.1.254]
2 36 ms 30 ms 31 ms lo0-plusnet.pcl-ag04.plus.net [195.166.128.134]
3 32 ms 32 ms 27 ms gi1-6-604.pcl-gw02.plus.net [84.92.0.229]
4 31 ms 28 ms 27 ms te2-1.pcl-gw01.plus.net [212.159.1.113]
5 44 ms 46 ms 26 ms xe-1-2-0-0.lon20.ip4.tinet.net [213.200.79.233]
6 108 ms 132 ms 103 ms xe-0-1-0.nyc20.ip4.tinet.net [89.149.187.242]
7 118 ms 114 ms 96 ms 192.205.36.113
8 185 ms 193 ms 182 ms cr2.n54ny.ip.att.net [12.122.81.70]
9 190 ms 182 ms 179 ms cr2.wswdc.ip.att.net [12.122.3.38]
10 204 ms 189 ms 186 ms cr1.attga.ip.att.net [12.122.1.173]
11 180 ms 194 ms 201 ms cr2.dlstx.ip.att.net [12.122.28.174]
12 190 ms 179 ms 189 ms cr1.dlstx.ip.att.net [12.122.1.209]
13 202 ms 201 ms 193 ms cr1.phmaz.ip.att.net [12.122.28.182]
14 183 ms 185 ms 185 ms 12.123.206.129
15 * * * Request timed out.
16 *
Have you tried a reboot mapletree? Also, do you know what DNS servers you're using for name resolution?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 3 of 4
(477 Views)
Re: Can't connect to ebay payment server
13-10-2009 8:44 PM
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Flushing my DNS cache sorted it. I wonder where it got the wrong address from.
Message 4 of 4
(477 Views)
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