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Can't connect to ebay payment server

mapletree
Grafter
Posts: 644
Registered: ‎28-07-2007

Can't connect to ebay payment server

Hi,
I can't connect to ebay's payment server (arbd.ebay.co.uk) and have been trying all weekend.
Here is a tracert:
Tracing route to arbd.ebay.co.uk [66.211.163.37]
over a maximum of 30 hops:
  1    <1 ms    1 ms    <1 ms  192.168.202.1
  2    66 ms    37 ms    33 ms  lo0-plusnet.thn-ag3.plus.net [195.166.128.80]
  3  118 ms  202 ms  228 ms  vl303.thn-gw2.plus.net [84.92.3.178]
  4    51 ms    33 ms    41 ms  ldn-b4-link.telia.net [213.248.84.197]
  5    32 ms    35 ms    33 ms  62.156.138.53
  6  185 ms  173 ms  177 ms  194.25.6.50
  7    *        *        *    Request timed out.
  8    *        *        *    Request timed out.
  9    *        *        *    Request timed out.
10    *        *        *    Request timed out.
11    *        *        *    Request timed out.
12    *        *        *    Request timed out.
13    *        *        *    Request timed out.
14    *        *        *    Request timed out.
15    *        *        *    Request timed out.
16    *        *        *    Request timed out.
17    *        *        *    Request timed out.
18    *        *        *    Request timed out.
19    *        *        *    Request timed out.
20    *    ^C

Any ideas?
3 REPLIES 3
Grff
Grafter
Posts: 359
Thanks: 2
Registered: ‎02-08-2007

Re: Can't connect to ebay payment server

I don't think a timeout out a tracert is neccessarily a problem.  it could just be the router/hop doesn't reply to that type of traffic.
That address seems to resolve to more than one IP.  When I do a tracert I get a different IP address, which seems to work so far, but even then the response times are in the 2 and 300's
Tracing route to arbd.ebay.co.uk [66.135.219.105]
over a maximum of 30 hops:
  1    2 ms    1 ms    1 ms  192.168.0.1
  2  107 ms  103 ms    56 ms  lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
  3    62 ms    52 ms    55 ms  ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
  4    59 ms    58 ms    54 ms  vl23.thn-gw2.plus.net [212.159.4.20]
  5    51 ms    53 ms    51 ms  xe-1-1-0-0.lon10.ip4.tinet.net [213.200.78.69]
  6  133 ms  121 ms  149 ms  xe-0-1-0.nyc20.ip4.tinet.net [89.149.187.242]
  7  134 ms  137 ms  152 ms  192.205.36.113
  8  318 ms  204 ms  209 ms  cr2.n54ny.ip.att.net [12.122.81.70]
  9  251 ms  204 ms  209 ms  cr2.wswdc.ip.att.net [12.122.3.38]
10  254 ms  205 ms  210 ms  cr1.attga.ip.att.net [12.122.1.173]
11  335 ms  306 ms  305 ms  cr2.dlstx.ip.att.net [12.122.28.174]
12  271 ms  204 ms  207 ms  cr1.dlstx.ip.att.net [12.122.1.209]
13  257 ms  205 ms  206 ms  cr1.phmaz.ip.att.net [12.122.28.182]
14  251 ms  306 ms  306 ms  12.123.206.129
15    *        *        *    Request timed out.
16    *        *        *    Request timed out.
17    *        *        *    Request timed out.
18  ^C
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,904
Thanks: 5,012
Fixes: 316
Registered: ‎04-04-2007

Re: Can't connect to ebay payment server

I get the same IP as Griff.
Tracing route to arbd.ebay.co.uk [66.135.219.105]
over a maximum of 30 hops:
  1    63 ms    99 ms    99 ms  home.gateway [192.168.1.254]
  2    36 ms    30 ms    31 ms  lo0-plusnet.pcl-ag04.plus.net [195.166.128.134]
  3    32 ms    32 ms    27 ms  gi1-6-604.pcl-gw02.plus.net [84.92.0.229]
  4    31 ms    28 ms    27 ms  te2-1.pcl-gw01.plus.net [212.159.1.113]
  5    44 ms    46 ms    26 ms  xe-1-2-0-0.lon20.ip4.tinet.net [213.200.79.233]
  6  108 ms  132 ms  103 ms  xe-0-1-0.nyc20.ip4.tinet.net [89.149.187.242]
  7  118 ms  114 ms    96 ms  192.205.36.113
  8  185 ms  193 ms  182 ms  cr2.n54ny.ip.att.net [12.122.81.70]
  9  190 ms  182 ms  179 ms  cr2.wswdc.ip.att.net [12.122.3.38]
10  204 ms  189 ms  186 ms  cr1.attga.ip.att.net [12.122.1.173]
11  180 ms  194 ms  201 ms  cr2.dlstx.ip.att.net [12.122.28.174]
12  190 ms  179 ms  189 ms  cr1.dlstx.ip.att.net [12.122.1.209]
13  202 ms  201 ms  193 ms  cr1.phmaz.ip.att.net [12.122.28.182]
14  183 ms  185 ms  185 ms  12.123.206.129
15    *        *        *    Request timed out.
16    *

Have you tried a reboot mapletree? Also, do you know what DNS servers you're using for name resolution?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

mapletree
Grafter
Posts: 644
Registered: ‎28-07-2007

Re: Can't connect to ebay payment server

Flushing my DNS cache sorted it.  I wonder where it got the wrong address from.