Browsing through treacle again

paulh
Posts: 1062

« Reply #48 on 14/10/2009, 07:37 »

this (after browsing just halted) is at 0730 14/10/09:

Code:

|------------------------------------------------------------------------------------------|
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router - 0 | 75 | 75 | 0 | 1 | 16 | 0 |
| lo0.plusnet.thn-ag1.plus.net - 0 | 75 | 75 | 31 | 35 | 47 | 31 |
| 84.92.4.242 - 6 | 75 | 71 | 31 | 66 | 1609 | 31 |
| 212.58.239.25 - 6 | 75 | 71 | 31 | 51 | 953 | 32 |
| 212.58.238.133 - 7 | 75 | 70 | 31 | 40 | 141 | 32 |
| 212.58.224.138 - 6 | 75 | 71 | 31 | 47 | 922 | 31 |
|________________________________________________|______|______|______|______|______|______|

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SteveA
Posts: 591

« Reply #49 on 14/10/2009, 08:25 »

Just had it all grind to a halt on me

Code:

Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. 192.168.0.66 0.0% 95 47.6 51.4 3.4 100.9 29.3
2. lo0-plusnet.pcl-ag02.plus.net 0.0% 94 33.1 33.1 30.2 60.7 3.5
3. gi1-2-904.pcl-gw02.plus.net 13.8% 94 32.0 35.6 30.5 96.4 12.4
4. te2-2.thn-gw2.plus.net 8.5% 94 32.1 35.1 30.6 136.7 15.2
5. rt0.thdo.bbc.co.uk 10.6% 94 32.0 38.0 30.6 167.2 22.3
6. 212.58.238.133 11.7% 94 32.3 33.7 31.0 80.9 6.7
7. te12-1.hsw0.cwwtf.bbc.co.uk 7.4% 94 31.9 38.3 31.4 163.1 20.5
8. nol-vip05.cwwtf.bbc.co.uk 8.5% 94 32.4 33.1 31.7 43.4 1.6

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SteveA
Posts: 591

« Reply #50 on 14/10/2009, 11:35 »

I've had to reconnect twice because my router has lost sight of the gateway whilst its not dropped its connection. Just like I was getting a while back.

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Bob Pullen
Plusnet Staff
Posts: 6031

« Reply #51 on 14/10/2009, 11:38 »

We've now raised a priority 1 problem because the CPU on some of the Ellacoya traffic management switches is maxing out (ref: 58649). Your traceroutes point to this as well as the switches sit in front of our edge routers (gateways).

The plan is to reload some of the switches and perform some network balancing to better spread customers sessions across the bandwidth we have available. I'm going to post this to Service Status now...

We'll then monitor the network over the duration of the evening and will back out some changes we made a few months back tomorrow morning if the situation remains unchanged.

Bob Pullen
Plusnet Support Team
Service Status :: RSS :: Email

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SteveA
Posts: 591

« Reply #52 on 14/10/2009, 11:46 »

Bob,

Thanks for the update, its nice to know that this is now being looked at properly.

« Last Edit: 14/10/2009, 11:56 by SteveA »

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SteveA
Posts: 591

« Reply #53 on 14/10/2009, 16:57 »

Hmm:

www.thisisgloucestershire.co.uk

Packets Pings

Code:

Host Loss% Snt Last Avg Best Wrst StDev
1. 192.168.0.66 0.0% 152 100.5 51.8 2.0 275.8 51.8
2. lo0-plusnet.pcl-ag01.plus.net 0.0% 152 35.6 46.6 31.7 216.7 21.3
3. gi1-2-803.pcl-gw1.plus.net 7.9% 152 35.1 45.8 31.6 148.4 20.6
4. te2-2.pte-gw1.plus.net 6.6% 152 46.3 50.8 31.1 201.2 27.4
5. te2-4.pte-gw2.plus.net 6.6% 151 37.5 48.5 31.3 263.4 26.1
6. 80.239.193.141 2.0% 151 42.1 45.7 31.0 119.6 16.1
7. ldn-bb2-link.telia.net 2.6% 151 37.5 53.6 31.7 222.6 28.7
8. ldn-b3-link.telia.net 4.0% 151 42.4 46.2 32.1 204.3 20.6
9. 213.155.157.34 0.7% 151 33.0 46.8 30.7 198.2 20.3

newsimg.bbc.co.uk

Code:

Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. 192.168.0.66 0.0% 171 93.1 65.1 2.1 227.6 34.0
2. lo0-plusnet.pcl-ag01.plus.net 0.0% 171 38.1 45.9 30.0 167.5 17.6
3. gi1-2-803.pcl-gw1.plus.net 7.0% 171 112.5 47.3 31.0 205.0 24.7
4. te2-2.pte-gw1.plus.net 4.7% 171 93.8 50.7 30.7 239.7 30.8
5. te2-4.pte-gw2.plus.net 7.6% 170 37.9 48.3 31.4 236.5 24.3
6. 80.239.193.141 1.8% 170 36.5 43.4 30.8 160.1 17.3
7. ldn-bb2-link.telia.net 2.4% 170 38.5 45.2 31.3 172.2 18.6
8. ldn-b3-link.telia.net 1.2% 170 32.7 43.6 31.3 210.1 17.7
9. 213.155.157.50 0.6% 170 37.7 43.7 30.8 264.0 21.3

Should the %loss on those three hops really be so high? If its like this now.......

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pierre_pierre
Posts: 10562
Oh its 2010

« Reply #54 on 14/10/2009, 17:03 »

why did you want to look at that page? Roll Eyes

took me 32 seconds to load, and my speed is good, speed is at bottom right on screen shot

14 gloucester.jpg (106.44 KB, 1018x501 - viewed 27 times.)

Free-online member since 15 Dec 1998
You dont have to be mad to understand what PN are up to, but it helps

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Azagoth
Posts: 408

« Reply #55 on 14/10/2009, 19:57 »

Don't know about Browsing through treacle tonight, but Youtube is nigh on unusable. This particular video http://www.youtube.com/watch?v=04dMyeMKHp4 is only 4:43 long, yet I've been sat waiting for 10 minutes and it's only 25% loaded!

« Last Edit: 14/10/2009, 19:59 by Azagoth »

PSN - OccultusGladius

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Bob Pullen
Plusnet Staff
Posts: 6031

« Reply #56 on 14/10/2009, 20:10 »

Steve, I've just checked the CPU utilisation on the Ellacoya switches and some of the pcl switches are close to hitting 100%. Try rebooting to see if you can get on a non-pcl gateway and see if the situation improves.

@Azagoth, that YouTube video's streaming fine for me. The HD version is just about buffering enough ahead for the video not to stutter. I'm on pcl-ag04 at the moment.

Bob Pullen
Plusnet Support Team
Service Status :: RSS :: Email

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Oldjim
Forum Moderator
Posts: 10006

« Reply #57 on 14/10/2009, 20:52 »

Earlier this evening I had the same problem and I am on thn-ag3

Jurassic Coast
Dorset Area Ramblers
Jim

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SteveA
Posts: 591

« Reply #58 on 14/10/2009, 21:24 »

well I've managed to get onto pte-ag2

BTW, in my event logs for authentication I'm always seeing a PPP CHAP Receive challenge (rhost = ERX20.Birmingham4) before I get a PPP CHAP Receive challenge (rhost = PTE-AG2) (or other PN connection)

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dave
Plusnet Staff
Posts: 10748

« Reply #59 on 14/10/2009, 22:00 »

That's perfectly normal, the first host will be BT. When you connect you authenticate against BT first based on the realm in your username (it will check if your realm is allowed on your line and then where to send your connection to, if its plusdsl.net it will check to see if you're line is allowed to use plusdsl.net and then send the connection to us, if it was btbroadband.com they'd send you to BT).

Regards,
Dave Tomlinson
PlusNet Network Transformation

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Griff
Posts: 227

« Reply #60 on 14/10/2009, 22:13 »

Things like FB, and ebay are still woefully slow, at least for me. Taking about 15-20 seconds to load. ... and forget about hotmail, go make a cuppa while that loads up.

Tracing route to www.facebook.com [69.63.187.12]
over a maximum of 30 hops:

  1 2 ms 1 ms 1 ms 192.168.0.1
  2 57 ms 59 ms 57 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
  3 93 ms 56 ms 57 ms ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
  4 55 ms 57 ms 58 ms linx.br01.lhr1.tfbnw.net [195.66.225.69]
  5 76 ms 72 ms 80 ms xe-2-2-0.br02.fra1.tfbnw.net [204.15.22.123]
  6 76 ms 95 ms 75 ms ae0.br01.fra1.tfbnw.net [204.15.23.218]
  7 152 ms 151 ms 155 ms xe-4-0-0.br02.ash1.tfbnw.net [204.15.20.221]
  8 152 ms 159 ms 148 ms te-8-3.csw08d.ash1.tfbnw.net [204.15.22.63]
  9 148 ms 146 ms 160 ms www-11-08-ash1.facebook.com [69.63.187.12]

It's quicker to RDP to work, and then use the 2mb leased line than do it locally on my 3.5mb broadband connection. Grin

« Last Edit: 14/10/2009, 22:23 by Griff »

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Lorian
Posts: 614

« Reply #61 on 14/10/2009, 22:17 »

Everything seems slow tonight Sad

I was assuming it was microsoft's fault.

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SteveA
Posts: 591

« Reply #62 on 14/10/2009, 22:21 »

Its still treacle.

I'm going to just give up and go to bed, maybe it will be better tomorrow ... ha ha ha

and thanks for the explanation of the authentication, I just don't remember seeing it in the past

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bobboulby
Posts: 731

« Reply #63 on 15/10/2009, 07:33 »

Just to add to this, I've been suffering intermittent very poor evening speeds as well over the past week or so. I tried Azagoth's YouTube video last night at around 21:00 and even the standard definition version wouldn't play without buffering.

My IP profile is 7150 and I'm currently on thn-ag1

My exchange status is Green

Bob

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Browsing through treacle again

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