Link to these forums

jelv
Bright Spark
Posts: 10621

« on 08/09/2009, 09:20 »

Looking at the current poll on the front of the portal ("If you have a question to ask, what would you do first?") only 4% of people have said "B - Ask for help in the forums".

In the member centre, the link to these forums on the left hand side is called "Discussion forums". I wonder if it might encourage more people to take a look if it were renamed to "Support forums"?

jelv
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Strat
Forum Moderator
Posts: 6393
AKA fcel

« Reply #1 on 08/09/2009, 09:40 »

For years I never went near forums, regarding them as the domain of the high tech and 'geeky'.

I have noticed quite a number of first time posts from long term customers and wondered why they hadn't been in the forums before. Maybe they viewed them in the same way as I did.

I'm all in favour of raising the profile of the forums as there is a wealth of knowledge and experience in a wide range of disciplines in there. Therefore I think jelv's suggestion is well worth consideration.

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MauriceC
Usergroup Member
Posts: 779

« Reply #2 on 08/09/2009, 14:40 »

Good call JELV - I'd support the rename. It could make a difference.

Maurice

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