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National Lottery e-mail treated as SPAM

« on 08/04/2009, 16:20 »
This problem seems to have just started since March 24th.

Senderbase seems to say the message should be OK though. Sad

http://www.senderbase.org...ay.national-lottery.co.uk

Yes, I know I could try to whitelist it.

SW.
Netgear DG834Gv2, Anytime+ Click HERE to change your BBYW Options Using BBYW1/10GB (Jan 2009) PAYG (From 2004)

Plusnet Customer Service 0114 296 5198 Plusnet Faults 0114 296 5188
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« Reply #1 on 08/04/2009, 18:32 »
I get the same problem.  Do the 'spam' and 'not spam' buttons work anymore?
Wake Up and Smell the Coffee!!
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« Reply #2 on 08/04/2009, 22:30 »
see this one and make your mind up http://community.plus.net...ex.php/topic,75541.0.html  or this one as well http://community.plus.net...ex.php/topic,75503.0.html  both this week asking the same
Free-online member since 15 Dec 1998
You dont have to be mad to understand what PN are up to, but it helps
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« Reply #3 on 27/04/2009, 11:13 »
After a few weeks of National Lottery messages getting through, they are no SPAM again.

See header below, any header experts reading this could tell me why this one is SPAM?

Quote
Return-path: <play@play.national-lottery.co.uk>
Envelope-to: me@plusnet.com
Delivery-date: Fri, 24 Apr 2009 12:25:57 +0100
Received: from [212.159.7.34] (helo=mx.ptn-ipin02.plus.net)
     by pih-inmx01.plus.net with esmtp (PlusNet MXCore v2.00) id 1LxJXY-000662-5y
     for me@plusnet.com; Fri, 24 Apr 2009 12:25:56 +0100
Authentication-Results: mx.ptn-ipin02.plus.net; dkim=neutral (message not signed) header.i=none
Received-SPF: None identity=pra; client-ip=195.190.132.136;
     receiver=mx.ptn-ipin02.plus.net;
     envelope-from="play@play.national-lottery.co.uk";
     x-sender="play@play.national-lottery.co.uk";
     x-conformance=sidf_compatible
Received-SPF: None identity=mailfrom; client-ip=195.190.132.136;
     receiver=mx.ptn-ipin02.plus.net;
     envelope-from="play@play.national-lottery.co.uk";
     x-sender="play@play.national-lottery.co.uk";
     x-conformance=sidf_compatible
Received-SPF: None identity=helo; client-ip=195.190.132.136;
     receiver=mx.ptn-ipin02.plus.net;
     envelope-from="play@play.national-lottery.co.uk";
     x-sender="postmaster@mail.play.national-lottery.co.uk";
     x-conformance=sidf_compatible
X-SBRS: 2.9
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: Av//AGs+8UnDvoSIgWdsb2JhbACBL3gUGCKIdIIHFgGEVoJDgSoBAQsJCgcTBalXEgUCAQMEkByCLwEKBgEBBEJsBYgN
X-IPAS: Level1
X-IronPort-AV: E=McAfee;i="5300,2777,5594"; a="79157918"
X-IronPort-AV: E=Sophos;i="4.40,240,1238972400";
     d="scan'208,217";a="79157918"
Received: from mail.play.national-lottery.co.uk ([195.190.132.136])
     by mx.ptn-ipin02.plus.net with SMTP; 24 Apr 2009 12:25:55 +0100
To: me@plusnet.com
Message-Id: <20090424112555.FB5C.705542-9554@play.national-lottery.co.uk>
Date: Fri, 24 Apr 2009 11:25:55 +0000 (GMT)
From: The National Lottery <play@play.national-lottery.co.uk>
Content-Return: allowed
X-Mailer: CME-V6.5.4.0; camelot
MIME-Version: 1.0
Content-Type: multipart/alternative;
     boundary="----=_NextPart_308_033_780B2A7E.01C9C4C6"
X-pn-pstn: Spam 1
X-PN-Virus-Filtered: by PlusNet MXCore (v5.00)
X-PN-Spam-Filtered: by PlusNet MXCore (v5.00)
Subject: =?UTF-8?Q?Think=20Lotto=21=20It=27s=20an=20est=2E=20=C2=A37=2E5=20?=
     million Rollover jackpot!

SW.
Netgear DG834Gv2, Anytime+ Click HERE to change your BBYW Options Using BBYW1/10GB (Jan 2009) PAYG (From 2004)

Plusnet Customer Service 0114 296 5198 Plusnet Faults 0114 296 5188
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« Reply #4 on 27/04/2009, 13:27 »
Yes, I've found them in spam as well.
Wake Up and Smell the Coffee!!
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« Reply #5 on 27/04/2009, 14:38 »
Quote from: artmo on 08/04/2009, 18:32
I get the same problem.  Do the 'spam' and 'not spam' buttons work anymore?

That depends on whether or not the email hits one of the newly built inmx servers. If it does then the message will be forwarded to IronPort's spam training addresses. If it doesn't then the email won't be forwarded anywhere (apart from to a black hole).

Have either of you got the 'Discard Obvious Spam' option enabled in your Manage My Mail settings? I receive these National Lottery emails too but at the moment they're configured to go to a non-PN email addy.
Bob Pullen
Plusnet Comms Team
Service Status :: RSS :: Email
twitter / plusnet
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« Reply #6 on 27/04/2009, 14:53 »
Yes I have it enabled Bob.
Wake Up and Smell the Coffee!!
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« Reply #7 on 27/04/2009, 17:17 »
I do not have that setting enabled.

SW.
Netgear DG834Gv2, Anytime+ Click HERE to change your BBYW Options Using BBYW1/10GB (Jan 2009) PAYG (From 2004)

Plusnet Customer Service 0114 296 5198 Plusnet Faults 0114 296 5188
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« Reply #8 on 14/06/2009, 08:39 »

For a few weeks it has been better, now it is trapping them again this week.
Netgear DG834Gv2, Anytime+ Click HERE to change your BBYW Options Using BBYW1/10GB (Jan 2009) PAYG (From 2004)

Plusnet Customer Service 0114 296 5198 Plusnet Faults 0114 296 5188
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« Reply #9 on 14/06/2009, 08:54 »
I'm getting them OK at present.
Wake Up and Smell the Coffee!!
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