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Question Thread

James
Grafter
Posts: 21,036
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Registered: ‎04-04-2007

Re: Question Thread

‎04-12-2008 10:47 AM

The order hasn't completed yet I'm afraid.
From what I've just been told, these will often complete late on night on the provision date.
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pnf
Grafter
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Registered: ‎07-11-2007

Re: Question Thread

‎04-12-2008 10:48 AM

Quote from: Jameseh
Yep, it's the Broadband Operations Team.  They do all the provisioning work.
You should hear back from them later on today.

Thanks James.  I'll let you know how things progress.
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gm4jjj
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Re: Question Thread

‎04-12-2008 11:09 AM

My order does seem to have taken place. Sync jumped up to 4096 from about 3392.
I will put more details in the speed comparison thread.
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pnf
Grafter
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Registered: ‎07-11-2007

Re: Question Thread

‎04-12-2008 2:34 PM

ADSL2+ has been up and running since just after midday.  I suspect that speed tests will remain at previous (ADSL1) levels until my IP profile begins to increase.  Is it worth rebooting the router once each day during the 7 day training period?
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James
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Re: Question Thread

‎04-12-2008 2:37 PM

That wouldn't do any harm at all.
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pnf
Grafter
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Registered: ‎07-11-2007

Re: Question Thread

‎05-12-2008 4:46 PM

I checked which gateway I was on and the following was reported:
Which gateway
You are currently connected to the "Telehouse North, LLU" gateway. This gateway is sometimes known as thn-ag2.
If you are on this gateway, you are on the Tiscali LLU Platform.
Is the ADSL2+ trial using the Tiscali Platform?
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James
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Re: Question Thread

‎05-12-2008 4:48 PM

No.
All of our ADSL2+ customers will be using our dedicated MSIL (kinda like a central for ADSL2+).
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pnf
Grafter
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Registered: ‎07-11-2007

Re: Question Thread

‎05-12-2008 4:56 PM

Are we patched through to the ADSL2+ environment via thn-ag2?  It was just strange to see it reported that thn-ag2 was the Tiscali LLU platform.
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James
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Re: Question Thread

‎05-12-2008 5:02 PM

Yep.  It's basically because it's the least utilised box and means that we don't need to buy additional hardware (yet) for the early stages of our trial.
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pnf
Grafter
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Re: Question Thread

‎05-12-2008 7:11 PM

Thanks for the explanation James.
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gm4jjj
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Re: Question Thread

‎11-12-2008 10:32 AM

Can I un-volunteer please? It was an interesting trial, but unfortunately ADSL2+ is worse than ADSL1 on my line. The problem for me is the upload speed is slower than I was getting on ADSL1 Max. Download sync is very slightly slower as well.
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dave
Plusnet Help Team
Plusnet Help Team
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Re: Question Thread

‎12-12-2008 12:40 PM

I can switch you on to ADSL via 21CN see if that makes any difference, should take 1 working day (so should be done on Monday).
Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
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gm4jjj
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Re: Question Thread

‎12-12-2008 1:39 PM

Thanks Dave. I note today that at about 12:33 the connection dropped and resyncd again on ADSL with no interleaving, so something changed?
Now 3072 down and 800 Up at 56dB Att and 12.6dB S/N
I notice that most days at around 12:30 the connection is dropped.
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pnf
Grafter
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Registered: ‎07-11-2007

Re: Question Thread

‎12-12-2008 3:00 PM

Quote from: gm4jjj
...  I notice that most days at around 12:30 the connection is dropped.

Interesting!  I've just posted something similar on the Speed Thread.
Moderator's Note:
I assume this comment refers to the following text. Since this is a question rather than speed related I have added the quote here. Please continue discussion of this issue in the present thread. David (spraxyt)
Quote from: pnf
Since switching over to the ADSL2+ service at 12:10 on 4th December, I have noticed that my line has disconnected at approximately 12:10 each day, except for one day.  Does the rate adaption system resync the line every 24 hours subject to certain conditions being met on the line?
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pnf
Grafter
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Re: Question Thread

‎12-12-2008 8:40 PM

Thanks David.  I should have moved that paragraph across myself after noticing the related posting here.  Sorry about that.
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