Registration on new community site not working

Sunday 21st March 2010Login | Register | Help

Main Plusnet Site

Home » Forum » Products and Services Discussion » Community Support » Registration on new community site not working

Pages: [1]

Registration on new community site not working

realsense
Posts: 3

« on 01/08/2007, 15:30 »

Hi,

Can anyone tell me what I am doing wrong?

I've received an email about the new community site (30/7/2007) and it says to go to http://portal.force9.net/...tml?action=community_site and choose my own unique username/password.

The link takes me to the force9 portal login screen which I duly login using my existing credentials. I need to do this to see the Registration screen...

The registration screen asks for a new username and password. I enter a NEW username and select an >8 char password and it then comes back with:

Sorry, your account registration failed - Email Address In Use

How can this be true, I've not provided an email and it hasn't asked me for one.

I am using the latest version of FireFox.

Cheers,

Chris.

Logged

Kelly
Plusnet Staff
Posts: 950

« Reply #1 on 01/08/2007, 15:34 »

You appear to be already registered

We didn't remove people already registered from the mailshot. Our bad!

Plusnet: Head of Platform and Operations

Logged

Jameseh
Plusnet Staff
Posts: 18368
Napier for England!

« Reply #2 on 01/08/2007, 15:38 »

Yeah, what Kelly said!

You seem to be posting as a registered member of the community site so I would fully expect your username to be in use!

James Bailey

Plusnet New Recruits and Advisor Graduation Lead
Service Status || RSS

Logged

Kelly
Plusnet Staff
Posts: 950

« Reply #3 on 06/08/2007, 18:07 »

nice.

Plusnet: Head of Platform and Operations

Logged

jelv
Bright Spark
Posts: 10621

« Reply #4 on 15/11/2007, 16:37 »

Is this sorted?

jelv
12/18 month broadband contracts have been abolished - all Plusnet residential contracts (including for existing users) are now 10 days (however deferred charges such as activation or hardware may have to be paid if you leave within a year)
Plusnet chatroom: /server usertools.plus.net /join #usertools
Plusnet Unlimited is not without limits

Logged

Pages: [1]

Home » Forum » Products and Services Discussion » Community Support » Registration on new community site not working

Jump to:

Site Links

Related Sites

Community Apps

Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!

View the Plusnet Open Source applications page

About Plusnet

We sell broadband, phone, VoIP and more to homes and businesses in the UK. Winner of 9 out of 11 Categories in the 2008 USwitch survey. Winner of "Best Consumer ISP" at 2008 ISPA awards. Voted number 1 in the Broadband Choices 2008 survey.