Sam Knows White Box on a Capped Contract
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Re: Sam Knows White Box on a Capped Contract
22-11-2015 3:27 PM
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Quote What is the Test Schedule?
Test Schedule for those on a limited broadband product / data cap in place:
Download and Upload MT: Once every 6 hours until 6pm, then hourly thereafter
Jitter: Every 2 hours
Web browsing: Every hour
DNS: Every hour
Latency/loss: Every hour
Video streaming (YouTube, Netflix, iPlayer): Once every 6 hours until 6pm, then hourly thereafter
Test Schedule for those with an unlimited broadband product/ no data cap in place:
Download and Upload MT: Once every 3 hours until 6pm, then hourly thereafter
Jitter: Every 2 hours
Web browsing: Every hour
DNS: Every hour
Latency/loss: Every hour
Video streaming (YouTube, Netflix and iPlayer): Once every 3 hours until 6pm, then hourly after.
How much data does the Test Schedule consume?
If you are on an unlimited broadband product or we are aware that any data cap has been removed, you will be put on our full testing schedule. The data consumption will vary depending on your package. Maximum daily usage approximately is:
8Mbps: 820MB
20Mbps: 2.06GB
40Mbps: 3.95GB
80Mbps: 8.17GB
Please note, as there is no data cap in place, the increased data consumption from testing will not be charged by your provider as provision is unlimited.
Those users with data caps in place are put on a reduced testing schedule. Maximum daily usage approximately is:
8Mbps: 54MB
20Mbps: 54MB
40Mbps: 108MB
80Mbps: 1.17GB
During you participation, if you do move to an ISP with a limited broadband product and exceeding your data cap is a concern, please contact the support team at community@samknows.com so we can ensure you are placed on a reduced testing schedule.
So for someone on 80/20 FTTC on unlimited the usage is up to 250GB per month!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Sam Knows White Box on a Capped Contract
23-11-2015 10:43 AM
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Quote Please note, as there is no data cap in place, the increased data consumption from testing will not be charged by your provider as provision is unlimited.
My my understanding, this is a totally different statement now and a lot less ambiguous than previous which appeared to indicate that your ISP would somehow be able to measure the amount of test data attributed to the SK White Box and deduct this from your monthly quota where there was a data cap in place, don't think this was ever the case.
The question regarding this was the origin of this thread, I never did get a definitive answer from SK or Plusnet, at least we have prompted SK to finally provide some clarity on the issue, thanks to all who contributed.
So, looks like on normal unlimited data contracts you accept the full blown test schedule or opt out of the project.
I am still on the limited testing schedule as still capped until 28th., will be interesting to see what happens after that !
Tiffy
Re: Sam Knows White Box on a Capped Contract
23-11-2015 11:24 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Sam Knows White Box on a Capped Contract
23-11-2015 1:27 PM
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"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Sam Knows White Box on a Capped Contract
23-11-2015 2:20 PM
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Testing of live performance should be non-intrusive if it is not to affect the thing you are trying to measure. I don't call increasing my monthly usage by 300-400% non-intrusive.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Sam Knows White Box on a Capped Contract
23-11-2015 3:42 PM
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One month, I achieved 1TB.
I'd like Plusnet to have the capacity to provide the average user with a similar bandwidth.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Sam Knows White Box on a Capped Contract
23-11-2015 3:56 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Sam Knows White Box on a Capped Contract
24-11-2015 10:54 AM
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In the real business world does anyone really expect Plusnet or any other ISP to do this without passing the cost on to the customers ?
It's up to every SK White Box project participent / new member in the end to decide if they wish to continue with / sign up to the scheme, at least, thanks mostly to the people who contributed to this topic, there is now a lot more clarity on exactly what is involved which will help in making a more informed decision.
Tiffy
Re: Sam Knows White Box on a Capped Contract
24-11-2015 3:16 PM
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Quote from: tiffy It's up to every SK White Box project participent / new member in the end to decide if they wish to continue with / sign up to the scheme, at least, thanks mostly to the people who contributed to this topic, there is now a lot more clarity on exactly what is involved which will help in making a more informed decision.
Absolutely - I've made my decision - it's been disconnected and I've let them know why.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Sam Knows White Box on a Capped Contract
24-11-2015 3:42 PM
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As I said earlier, I certainly feel much better informed on the system logistics than I did before, again, thanks to all contributers for this.
Tiffy
Re: Sam Knows White Box on a Capped Contract
22-12-2015 5:58 PM
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Re: Sam Knows White Box on a Capped Contract
23-12-2015 12:17 PM
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"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Sam Knows White Box on a Capped Contract
23-12-2015 12:47 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Sam Knows White Box on a Capped Contract
23-12-2015 1:35 PM
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Quote from: vilefox You used to have an option to switch off the video tests but not any more.
I think this is more accurate after an edit.
Phil
Using a TP-Link Archer VR600 modem-router.
Re: Sam Knows White Box on a Capped Contract
23-12-2015 2:55 PM
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Quote from: spoon Do you have a whitebox Jeremy?
Yes.
If you refer to item 4 of the FAQ, you should see (attached)
"In The Beginning Was The Word, And The Word Was Aardvark."
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