Be careful what you order vs what you get :(
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Be careful what you order vs what you get :(
03-08-2015 5:06 PM
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Re: Be careful what you order vs what you get :(
03-08-2015 5:14 PM
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A 40/20 product is basically up to 40 and up to 20
Both numbers are dependent on your distance to the cab
Paying more for an 80/20 product will have no effect on the upload speed you get
Re: Be careful what you order vs what you get :(
03-08-2015 5:19 PM
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I have removed a duplicate of your above post made in a different topic.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Be careful what you order vs what you get :(
03-08-2015 5:35 PM
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Quote from: Oldjim I think that you seriously misunderstand the situation
A 40/20 product is basically up to 40 and up to 20
Both numbers are dependent on your distance to the cab
Paying more for an 80/20 product will have no effect on the upload speed you get
It's across the road. BT Openreach got 80/40 when they tested the master socket and installed the modem.
No mistake my 38 download vs 40 advertised is fine, but almost half the upload is not on.
Re: Be careful what you order vs what you get :(
03-08-2015 5:54 PM
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Click on here and report the results http://www.speedtest.btwholesale.com/PerformanceTesterWS/diagnostics.do
We are interested in the upstream and downstream profiles not the speed test results
Re: Be careful what you order vs what you get :(
03-08-2015 6:15 PM
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Re: Be careful what you order vs what you get :(
03-08-2015 6:21 PM
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Although you haven't posted the upstream IP profile from the speed test result is would seem to be 20Mbps just as mine is so Plusnet have ordered the correct product
So the next thing is to carry out the full BT Speedtest and wired not wireless http://speedtest.btwholesale.com/
Re: Be careful what you order vs what you get :(
03-08-2015 7:18 PM
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Re: Be careful what you order vs what you get :(
03-08-2015 9:19 PM
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Re: Be careful what you order vs what you get :(
03-08-2015 9:22 PM
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Re: Be careful what you order vs what you get :(
03-08-2015 10:24 PM
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The best bet is for a rep on here to advise exactly what your sync speeds are
Re: Be careful what you order vs what you get :(
03-08-2015 10:35 PM
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Re: Be careful what you order vs what you get :(
04-08-2015 5:11 PM
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I note that we've had a fault up and active with you for a couple of weeks now. I'm sorry that it's not been resolved already. I have pressed for an update from our faults team on your behalf.
Matty
Re: Be careful what you order vs what you get :(
04-08-2015 5:40 PM
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dick:quote
Re: Be careful what you order vs what you get :(
04-08-2015 7:59 PM
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Matty will get it sorted. As long as Openreach behave.
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- Be careful what you order vs what you get :(