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Keep phone without broadband?

g1000
Grafter
Posts: 186
Thanks: 1
Registered: ‎08-03-2014

Keep phone without broadband?

‎05-03-2015 6:34 PM

Hi
Is it possible to migrate broadband to a BT wholesale ISP and keep the line rental and phone with Plusnet?
We currently have broadband unlimited, line rental, and Anytime Calls from Plusnet. We will be out of contract very soon.
Thanks
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Mayfly
All Star
Posts: 1,560
Thanks: 425
Fixes: 1
Registered: ‎04-06-2009

Re: Keep phone without broadband?

‎06-03-2015 7:03 AM

As strange as it may seem my understanding is yes you can, which appears to be at odds with the fact that PN won't allow anyone to sign up for phone only.
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plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Keep phone without broadband?

‎06-03-2015 1:38 PM

Yes. The account will be changed to a "Residential Services account" which had no billing component on it other than the telephone itself.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
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