| Quote from: JohnRG |
Thanks Estragon and Velocity.
Velocity, I went onto ThinkBroadband, but as they say they are not a general support board and its not clear where to post for help |
That's because he meant the
thinkbroadband forums, not the main site. (The forums are also linked in the menu down the left hand side of the tbb Home Page).
It may be worth posting over there, but in the
General Broadband Chatter forum, not the Plusnet one. The reason for that being most Plusnet users over there also come here.
RobertoS would ask for the same info as I did, but if you post a shortened version of your opening post and the problem with the BT Wholesale tester, you might find someone in that General Chatter forum who has more ideas.
Try the test occasionally - we could do with knowing what those result boxes say. The download speed you got though doesn't look too bad, and your Current Rate in the stats you posted looks reasonable. But for now, please could you try to find that Current line speed figure in your Plusnet Member Centre? I expect that to be OK as well though.
Are you testing speeds wired or wireless?
