Plusnet has today announced the appointment of Andy Baker as its new CEO. Andy will be based at the company’s Sheffield headquarters and will now take full responsibility for the commercial, operations and service performance. Joining Plusnet from BT, Andy has for the last two years been the CEO for BT Wi-fi, managing five million hotspots in the UK, with locations ranging from residential properties through to significant, corporate sites such as Starbucks, Hilton Hotels and Barclays Bank. Prior to this, Andy was the Commercial Director for TV and Gaming at BT having previously worked across a range of businesses including: Dixons Stores Group; a Virgin start-up company; The Post Office and the house builder, George Wimpey. Andy Baker said of his arrival,
“Plusnet offers me a hugely exciting task in a very challenging market place. The company has been going from strength to strength in recent years and I am looking forward to growing its reputation even further.”
Andy, aged 41, takes over from Jamie Ford, who after three and a half years in charge, successfully steered Plusnet through an enormous period of growth. Under Jamie’s leadership, Plusnet has quadrupled its workforce, become a multi-site operation and gained five consecutive Which? recommendations for products and services. In the last year Plusnet has also grown its market share by 17.4%. Jamie leaves to join BT Business as Managing Director of IT Services. Jamie Ford said of his departure:
“I have thoroughly enjoyed my time at Plusnet and am proud of the achievements the company has made during my time here. Andy has an excellent reputation within the industry and a proven track record of taking very complex telecoms technology and creating and delivering these into simple solutions that customers really want. He is a huge asset to Plusnet and I wish him every success.”