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upload speed

Neil17
Newbie
Posts: 3
Registered: ‎28-05-2019

upload speed

‎12-05-2020 5:38 PM

I am currently using a HubOne with Windows 10. My download speed is 34-36 mbps which is normal and I'm happy with that. However, my upload speed which was normally around 6-7mbps has been around 1mbps for the last few days. Any suggestions?

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BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: upload speed

‎13-05-2020 2:56 PM

Hi @Neil17, thanks for getting in touch and I'm sorry to hear you're having upload issues as of recent.Together with our network partners at Openreach we are prioritising customers who don’t have a phone line or broadband connection, meaning there might be a delay in Speed Faults being fixed. In the meantime, please raise your speed fault online at faults.plus.net

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