Router return address
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Router return address
Router return address
15-12-2018 3:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Router return address
16-12-2018 2:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry to hear you're having issues with your router.
I've ordered a returns bag with a pre-paid postage label now, which should arrive within the next few days though the problem may not actually be the router itself but more to do with the wireless signal.
If you haven't already I'd recommend trying the steps here: https://community.plus.net/t5/Plusnet-Blogs/How-to-boost-your-wi-fi/ba-p/1450193 letting us know how you get on.
Re: Router return address
16-12-2018 4:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, and thanks. To be honest,we had problems right from the outset, with the route not being delivered before or even on our go live date. Then we had lots of issues with the router in it losing connection, dropping wifi, wifi strength issues, and got a 2nd router sent and again had a bunch of issues, so bit the bullet and brought a netgear D7000 modem/router and cant fault it, even full strength upstairs. I guess you get what you pay for. Anyway, thanks for shipping the return bag/label. Will return the 2 routers once it arrives.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page