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How long does it take for a router to arrive after being dispatched? New customer

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
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Registered: ‎25-03-2015

Re: How long does it take for a router to arrive after being dispatched? New customer

‎02-11-2016 10:35 AM

@caravanj wrote:

P.S. On balance, for £6.99 we could get a new router & keep the old one as a spare.

That's what @Spruance did over on this thread: https://community.plus.net/t5/My-Router/Potential-Fibre-Router-Problem/m-p/1379905#M1649 Wink

However they were moving from a TG582n, not a Hub Zero (2074n) like yourself.

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 Harry Beesley
 Plusnet
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caravanj
Aspiring Pro
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Registered: ‎31-07-2014

Re: How long does it take for a router to arrive after being dispatched? New customer

‎02-11-2016 1:59 PM - edited ‎02-11-2016 2:09 PM

@HarryB

I took your advice & spoke to PN Customer Services who agreed that the updated modem would be a good idea so I've paid the £6.99 postage & it's on the way.

Like Spruance, I'll keep the BT modem & 2704n as a spare.

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