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Renewal query.

FIXED
oakwoods
Grafter
Posts: 25
Registered: ‎27-04-2009

Renewal query.

My current contract ends 14 August. I have just renewed my contract but they tell me it will start 01 August. Why am I losing 2 weeks?

1 REPLY 1
bmc
Hero
Posts: 3,761
Thanks: 1,318
Fixes: 60
Registered: ‎28-02-2017

Re: Renewal query.

Fix

@oakwoods 

You're not losing two weeks.

 

Either your next bill or the one after will be adjusted to show the period of the old contact up to 1st August and the new contract from then.

 

Brian