Install without access
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Install without access
09-12-2018 3:53 PM
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Re: Install without access
09-12-2018 3:58 PM - edited 10-12-2018 7:10 AM
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Moderator's Note(s)
Thread moved from Broadband to My Order.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Install without access
09-12-2018 4:54 PM
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Can you be more specific, is it home broadband, or business, have you a line with no faults?
If its a case their is a working line, and no issues, i would assume its a easy install, unless your exspecting a engineer because of a fault on the line.
Re: Install without access
10-12-2018 8:37 AM
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Re: Install without access
10-12-2018 9:35 AM
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Re: Install without access
10-12-2018 11:21 AM
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Re: Install without access
10-12-2018 2:12 PM
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Thanks for getting in touch.
Fibre installs now are all based on a Self Install basis. These used to all be managed and required an engineer to visit and install physical equipment in your property.
With a working line takeover phone order, an engineer is not needed. There will be external work completed for the fibre end of your order but no access would be required.
I hope this helps and let us know if you need any further assistance.
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