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Webpages go to ERROR: The account has no invoice in Failed Billing

FIXED
PTE
Newbie
Posts: 2
Fixes: 1
Registered: ‎05-10-2017

Webpages go to ERROR: The account has no invoice in Failed Billing

‎05-10-2017 10:44 PM

Hi, for the last few days now my browser keeps being redirected to a plusnet page http://failed.billing.plus.net/apps/payment/failed which basically says ERROR: The account has no invoice in Failed Billing. Almost every page I try to visit it does the same with any browser. I've tried restarting the router but its still the same.

Can anyone help me please

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PTE
Newbie
Posts: 2
Fixes: 1
Registered: ‎05-10-2017

Re: Webpages go to ERROR: The account has no invoice in Failed Billing

Fix

‎06-10-2017 10:53 AM

Sorted now, managed to use the chat function and was sorted in minutes Smiley

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,574
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Webpages go to ERROR: The account has no invoice in Failed Billing

‎06-10-2017 3:49 PM

Sorry to hear you've had this problem

Happy to see it's sorted. If the issue occurs again can you try turning your router off for 65 minutes? As in theory that should do a similar type of thing we'd do on our side to fix it.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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