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Billiing Query

pudzee1973
Newbie
Posts: 1
Registered: ‎01-04-2020

Billiing Query

‎01-04-2020 2:10 PM - edited ‎01-04-2020 2:11 PM

I've just renewed my new contract, and then this month for the start of the new contract the bill is £10 a month more than was stated when I renewed. How do I get in contact with customer services to discuss the billing query ? I know its probably not of major importance, so I'm not in any urgent need. But was just wondering when customer service may be back up and running.
Cheers
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KatieC
Pro
Posts: 204
Thanks: 13
Fixes: 11
Registered: ‎23-12-2019

Re: Billiing Query

‎04-04-2020 2:50 PM

Hi @pudzee1973

 

Thank you for your query, sorry for the delay in responding.

 

I have tried to call today to discuss this with you as I wanted to clarify a couple of things. The line was engaged, sorry I missed you.

 

If you could please respond to the ticket I have created online, I'd be happy to attempt to call again to resolve your query.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Katie C
 Plusnet Help Team
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