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Bill when I moved house

FIXED
John_1927
Dabbler
Posts: 18
Thanks: 6
Fixes: 1
Registered: ‎14-04-2020

Bill when I moved house

So I moved house on 26th April and kept the same service plan but with a new 24 month contract. Two bills have arrived today the one for the old address is up to 10th of May. Not sure why, I hope the service at the old house has been stopped !

 

The bill for the new address is £67.10 not the £39.00 as expected ( That's 1.5 months at just over £26 a month. ) 

 

Can anyone help me please. 

1 REPLY 1
John_1927
Dabbler
Posts: 18
Thanks: 6
Fixes: 1
Registered: ‎14-04-2020

Re: Bill when I moved house

Fix

Phoned - very quick answer - problem was the discount had not been applied. 

 

All fixed now.