What ate my data?
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What ate my data?
29-11-2018 7:01 PM
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I have an iPhone SE. My package with Plusnet is 2.8mb monthly. I’m a light user usually never getting close to maximum usage. Except today
This morning I had 1.8mb or left to use before my renewal in 6 days time.
At 1222 I got a text saying I’d used 80% of data followed shortly afterwards by another text saying I’d used it all.
I left my house, and therefore Wi-Fi, at 1130.
How could I use that amount of data that quickly? No phone calls, no music, no browsing, no use of anything.
Re: What ate my data?
30-11-2018 12:21 PM
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Hello @Davesona,
Thank you for getting in touch. I am sorry to hear your mobile data has ran out. So we can rule this out, did you have Wi-fi assist turned on for your device? If not please confirm your full address with postcode, full name, mobile sim number and account reference via PM so I can loo
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