Unable to call certain number
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- Re: Unable to call certain number
21-02-2019 10:55 AM
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Hi
I have been embarrassed today when trying to make a conference call for my new job.
They have two numbers to dial into for a conference call neither work on my plusnet sim.
I have tried THREE seperate handsets none of them work, can somebody please solve this for me.
thanks
Fixed! Go to the fix.
Re: Unable to call certain number
21-02-2019 10:56 AM
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The call does not even connect it just fails and cuts out before any dial tone e.t.c
Re: Unable to call certain number
21-02-2019 11:09 AM - edited 21-02-2019 11:10 AM
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Hi jbywater
Is the number a five digit short code eg 83xxx
If so PlusNet mobile do not support short codes
Brian A
Re: Unable to call certain number
21-02-2019 11:27 AM
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One of them is Brian
thanks for reply
That is good to know , however the other number is just a standard 0844 number and that doesnt work either
21-02-2019 12:26 PM - edited 21-02-2019 12:31 PM
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Hi jbywater
Glad that helped
0844 numbers are far from normal they are not part of inclusive plan minutes and can be very expensive to call
Most 03 numbers are part of the package and you can call them
0870/0871/0845 are not part of packages
0500 is a strange one they are free from landlines but not from mobiles
I use https://www.saynoto0870.com/ to find a number which is part of my all inclusive package
If you have your price cap set to zero that's why you were unable to call it because there was no money in your account
If the conference call had been a long call it would have cost you a lot of money
Brian A
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