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Roaming Charges while abraod

Solarpower03
Hooked
Posts: 6
Registered: ‎14-08-2018

Roaming Charges while abraod

Dear all,

I am wondering why I am billed for roaming charges while being abroad. Smartcap tells me that I have reached £10 limit. My mobile data and roaming are off in the phone settings. Not sure what is happening. Can someone please help me with this?

Thanks

S

1 REPLY 1
MichaelWilliams
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 304
Fixes: 15
Registered: ‎13-07-2017

Re: Roaming Charges while abraod

Please send me a PM with your details and I'll investigate Solarpower03.