Plusnet messed up my credit profile

[#1]

I’ve just notice something on my credit file relating to Plusnet and every month it’s recording a missed payment.
It’s affecting my credit report and mortgage application do I need to get this dealt with as account should have been closed along time ago.@Plusnet please help

[#2]

Moderators Note

This topic has been split from another topic for better visibility and to help staff.