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Novice question

FIXED
ajax
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Posts: 85
Thanks: 2
Fixes: 2
Registered: ‎30-10-2007

Novice question

My wife has a very basic Samsung ‘phone and uses O2 Pay as you Go. I want to buy her an iPhone11 outright from Apple and, as we already have Plusnet broadband, switch to a Plusnet ‘phone contract. In such circumstances can the ‘phone number be transferred from the Samsung to the iPhone, and if so, how do we go about achieving this?

2 REPLIES 2
Baldrick1
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Registered: ‎30-06-2016

Re: Novice question

Fix

@ajax 

It’s very easy. You need a PAC code from O2 to give to Plusnet. See. https://www.plus.net/help/mobile/moving-phone-number/

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ajax
Rising Star
Posts: 85
Thanks: 2
Fixes: 2
Registered: ‎30-10-2007

Re: Novice question

Many thanks.