No signal in Spain
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- No signal in Spain
- « Previous
- Next »
Re: No signal in Spain
23-08-2020 8:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Update from me and to PLUSNET, Phone and texts seem to be sorted but the data roaming ain't, I have done the manual connection with orange and others and it says I'm registered but it won't access...so strike 2 PLUSNET, strike 3 and your out when I get back to the UK in November, no word of compensation I'm sure we will have to wait for that and numerous phone calls and they have had the cheek to take another payment....PLUSNET u r unbelievable u have my email and number do the decent thing and contact ur customers that have registered their complaints
Re: No signal in Spain
23-08-2020 9:06 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: No signal in Spain
on 03-09-2020 12:00 PM - last edited on 03-09-2020 12:24 PM by Strat
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Well so much for the fixed, yes you can register with Orange (does not pick it up via auto) but when you go to the internet (roaming).....guess what.... no data roaming aloud. Yes got calls and texting but still no data roaming. So no PLUSNET it ain't fixed, has anyone else still got issues, I'm based in the South East of Spain. Going to phone customer services for a chat/update/refund and see what [-Censored-] they give me.
Moderator's note by Dick (Strat): Avoidance of swear filter edited as per Forum rules.
Re: No signal in Spain
on 03-09-2020 12:26 PM - last edited on 03-09-2020 12:30 PM by Strat
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yip, just spoke with PlusNet customer services and yes it is fixed.....but read the small print....they do not guarantee data roaming when abroad, if in the UK they can look into the issue and also discuss refunds but if you are abroad your on your own and will need to keep paying for a service with no guarantees while abroad, so I guess I will be another jumping ship next month when back in the UK....and she finished the call with 'have a nice day' how I hate that saying when you are [-Censored-]ed off with a poor service. My advice in the future about mobile network will be don't use PLUSNET. Was thinking about using them for internet when I get back to the UK but that ain't going to happen. One very Grumpy man, god help when Brexit comes they will charge the earth no doubt.😆
Moderator's note by Dick (Strat): Avoidance of swear filter edited as per Forum rules.
Re: No signal in Spain
03-09-2020 12:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Well, thankfully I longer have have this problem, back in the UK, transferred contract over to EE. Now looking at transferring my plusnet broadband. No word from Plusnet about recompense for my additional costs whilst in Spain.
- « Previous
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page