No Reward Card Email
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No Reward Card Email
02-04-2019 12:32 PM
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I signed up for mobile on the 5th March and I'm still waiting for the email to allow me to claim for my reward card. Is it normal to have to wait for this length of time?
Re: No Reward Card Email
02-04-2019 1:52 PM
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Hi @tjccjt, sorry to hear you're still awaiting your cashback. By all means if you could please confirm your method of how this cashabck was offered whether over the phone, online or via a affilite site such as Money Saving Expert.
If you could also send me a private message with your:
-Full name
-Mobile Number
-Full address
-Last 2 digits of sort code and last 3 digits of account number witht he direct debit used for the account.
then I'll happily look into this further for you and find out what's going on with the cashback.
Re: No Reward Card Email
03-04-2019 5:50 PM
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Re: No Reward Card Email
03-04-2019 7:12 PM
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message sent
Re: No Reward Card Email
03-04-2019 9:49 PM
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Hi @tjccjt
I have emailed you from your mobile account with more information.
Should you have any further queries please feel free to get back in touch as we are more than happy to help.
Kind Regards
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