No 3/4G new to plusnet

[#1]

Hi @Shewolf1877, thanks for getting back to us.

We can certainly arrange for one of the Social Media Managers to give you a call in relation to your issues, however, are you currently still in Montenegro?

Are you able to please PM me a contact telephone number and the best time for a call?

If you can also include the account holders name, first line of the address and postcode and characters 5 & 6 of your memorable place we'll be able to access the account more quickly, rather than needing to come back to you and ask.

[#2]

Hello Owen,
I am in the process of porting over to Virgin today.
I’m not 100% sure where to pm you.
Can you send me a PM to reply to?

[#3]

Hi @Shewolf1877, thanks for getting back to me.

I've just sent you a PM and you should now be able to reply to me.

In future, all you'll need to do is click the name of the person you're wanting to PM and you'll then see the option on the right of their profile.