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New user - Porting help please

scrabbular
Newbie
Posts: 2
Registered: ‎16-07-2020

New user - Porting help please

Hi,

      I signed up to Plusnet yesterday, providing my PAC from my current provider. My Plusnet SIM is in the post.

I got a text today saying my porting request was started and will complete tomorrow.

Will any of this affect the use of my mobile number?  I use it for my work, so I can't have any 'down time' while it switches over.

Many thanks.

 

2 REPLIES 2
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: New user - Porting help please

Hello @scrabbular

Thanks for reaching out to us here. 

I'm more than happy to take a look into this for you, unless the issue is already resolved. Feel free to drop the following info over PM: 

 

- Your full name and confirmation you are the account holder

- Your full address with postcode

- Your Plusnet mobile number

 

Thanks. 

scrabbular
Newbie
Posts: 2
Registered: ‎16-07-2020

Re: New user - Porting help please

Thanks. But it is sorted now.