Direct Debit
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Direct Debit
05-11-2018 5:03 PM
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has anyone else had problems with plusnet failing to take their payment as i have for months got a message sayin my plan is restricted as it says my direct debit has been canceled but i have contaced my bank twice now and they say no problem on their side the problem is with plusnet i have updated my details and the problem persists
Re: Direct Debit
06-11-2018 10:37 AM
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Hi there @darrenmcg, I am sorry to hear you have been experiencing problems with the billing of your account and apologies for the frustration caused. I can't seem to find your username through your credentials for the forums, please could you PM me your username so I can investigate further for you.
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