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Direct Debit Date

mcaddick1986
Newbie
Posts: 4
Registered: ‎28-07-2022

Direct Debit Date

‎28-07-2022 1:27 PM

how can i change my mobile direct debit date?

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MisterW
Superuser
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Posts: 14,927
Thanks: 5,618
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Registered: ‎30-07-2007

Re: Direct Debit Date

‎28-07-2022 1:37 PM

https://www.plus.net/help/mobile/paying-mobile-bill/

Second FAQ down...

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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mcaddick1986
Newbie
Posts: 4
Registered: ‎28-07-2022

Re: Direct Debit Date

‎28-07-2022 1:40 PM

i have checked that and it says to log in to my account but cant see any option. will probably need to ring them 

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MisterW
Superuser
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Posts: 14,927
Thanks: 5,618
Fixes: 400
Registered: ‎30-07-2007

Re: Direct Debit Date

‎28-07-2022 2:43 PM

@mcaddick1986  ive just tried on my account and the option is there.

Login to your mobile account, select the 'Account'  tab and there should be 3 further tabs.  'Direct debit date' is the right hand one.

Hope that helps

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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mcaddick1986
Newbie
Posts: 4
Registered: ‎28-07-2022

Re: Direct Debit Date

‎28-07-2022 3:26 PM

thanks i have found it now

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