cancel
Showing results for 
Search instead for 
Did you mean: 

Smart Cap basic question

FIXED
aesmith
Pro
Posts: 624
Thanks: 76
Fixes: 4
Registered: ‎26-09-2015

Smart Cap basic question

Hi,

I couldn't find the answer, sorry if it's there in an obvious place.   My question is whether the Smart Cap is an incremental value, or a total value.  For example say my normal monthly rate is £5.00 and Smart Cap is £10.00 - is the limit in any one month £10.00 or is it £5.00 + £10.00 = £15.00?

 

Thanks, Tony S

2 REPLIES 2
flanzm
Pro
Posts: 251
Thanks: 107
Fixes: 15
Registered: ‎20-04-2016

Re: Smart Cap basic question

Fix

The Smart Cap is the maximum amount you will pay for additional charges over your base subscription.  So in your example the maximum bill you would get is £15 (£5 + £10 smart cap).

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Smart Cap basic question

Hi Tony.
My reply is pretty much confirmation that @flanzm is spot on with how the smart cap works. Let us know if you have any further queries.
From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet