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Porting

JohnWhitehead
Newbie
Posts: 2
Thanks: 1
Registered: ‎01-10-2021

Porting

Have ported from Giffgaff put my SIM eventually calls work but messaging is still using SIM card number
3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Porting

Thanks for your post @JohnWhitehead and welcome to our Community Forums.

Really sorry for the delay.

If this is still an issue, could you private message me the following information so we can take a closer look? 

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
JohnWhitehead
Newbie
Posts: 2
Thanks: 1
Registered: ‎01-10-2021

Re: Porting

Sorted thank you
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Porting

Glad to hear that @JohnWhitehead 

No problem let me know if there's anything else you'd need help with

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet