I got a PAC but, decided not to leave afterall. Do I need to do anything?
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I got a PAC but, decided not to leave afterall. Do I need to do anything?
05-05-2018 10:49 AM
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So I recently signed up for another new mobile network, I phoned 500 on my phone and got a PAC from customer service. I had planed on switching over and having my plusnet account closed which I was told would occur when my number was ported completely.
However, the new mobile network I signed up with have been a shower of [-Censored-] so far. I haven't even got as far as being able to activate my new SIM with them so I haven't used my PAC either.
I'm just wondering, can I just stay on Plusnet, let my PAC expire and not have do anything else or will I have to contact customer service again to tell them I'm not leaving afterall?
Re: I got a PAC but, decided not to leave afterall. Do I need to do anything?
05-05-2018 12:22 PM
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Hi Xandros,
You don't need to do anything.
The PAC, if unused, automatically expires 30 days after it was issued, and you remain with Plusnet.
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- Re: I got a PAC but, decided not to leave afterall...