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Time remaining on Top Twenty Destinations of International Calls

pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Time remaining on Top Twenty Destinations of International Calls

dont blame internet explorer (this time)
Quote
non windows/english

ps my home phone calls not updated since 17th and my month end today
Mad_Moggies
Rising Star
Posts: 1,285
Thanks: 43
Registered: ‎01-08-2007

Re: Time remaining on Top Twenty Destinations of International Calls

Quote from: reserved
I've just logged into my account using IE 8  and the wierd hieroglphics   �  are thereas well as in FF 3.6  Huh

Maybe IE8 is more standards compliant than earlier versions of IE!  Huh

Is anyone NOT seeing those symbols instead of the £ sign???
Plusnet user since November 2003
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Mad_Moggies
Rising Star
Posts: 1,285
Thanks: 43
Registered: ‎01-08-2007

Re: Time remaining on Top Twenty Destinations of International Calls

Quote from: pierre_pierre
dont blame internet explorer (this time)
Quote
non windows/english


But people on Windoze are seeing them too, so it can't be because I'm on a Mac. Likewise, we're all using English, so IE seemed the most likely culprit (till Dennis's reply).
Plusnet user since November 2003
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Time remaining on Top Twenty Destinations of International Calls

Mystery solved. It's caused by the formatting used, which was broken by an unrelated rollout last week.
I've raised a problem (61138) to get this sorted.
coastergrotto
Grafter
Posts: 1,016
Thanks: 5
Registered: ‎01-08-2007

Re: Time remaining on Top Twenty Destinations of International Calls

Glad it's solved, let's hope the fix is implemented soon.
coastergrotto
Grafter
Posts: 1,016
Thanks: 5
Registered: ‎01-08-2007

Re: Time remaining on Top Twenty Destinations of International Calls

It's been a week now and still the wierd hieroglyphics:  ï¿½  are showing.   This coupled with the continual problems with call data not updating makes me wonder exactly what is going on at Plusnet Towers.      I'm sorry to say it as I am a great supporter of Plusnet but I sometimes think they are like a football team just promoted to the Premier division but struggling to hold their own.
.
coastergrotto
Grafter
Posts: 1,016
Thanks: 5
Registered: ‎01-08-2007

Re: Time remaining on Top Twenty Destinations of International Calls

Any news as to when the fix is to be implemented to remove those hieroglyphics:  � 
reserved
Grafter
Posts: 617
Registered: ‎08-11-2008

Re: Time remaining on Top Twenty Destinations of International Calls

Quote from: Mand
Apologies, this got dropped due to some other more pressing problems.
I've prioritised it now, so we should have an update soon.

Any update yet, my account is still not showing 300 minutes! Sad
seopaul
Newbie
Posts: 2
Registered: ‎13-04-2010

Re: Time remaining on Top Twenty Destinations of International Calls

hiya,
obviously im getting the hieroglyphics to... quite annoying in a petty way... any news on replacing it with £ (£)?
coastergrotto
Grafter
Posts: 1,016
Thanks: 5
Registered: ‎01-08-2007

Re: Time remaining on Top Twenty Destinations of International Calls

@seopaul:
The problem was located a month ago now, but we are still waiting for the fix, it would appear.
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Time remaining on Top Twenty Destinations of International Calls

Hi all,
We have the fix going through testing now. Sorry for the delay.
reserved
Grafter
Posts: 617
Registered: ‎08-11-2008

Re: Time remaining on Top Twenty Destinations of International Calls

Quote from: Matt
We have the fix going through testing now. Sorry for the delay.

Presume that refers to the "dodgy" pound sign Matt.
Any news on the problem that this thread originally related to regarding Time Remaining on International calls?
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Time remaining on Top Twenty Destinations of International Calls

It was indeed, I've checked on the other one and will be picking this up in my meeting with Development in the morning.
reserved
Grafter
Posts: 617
Registered: ‎08-11-2008

Re: Time remaining on Top Twenty Destinations of International Calls

Thanks Matt  Wink
Mine has never shown the figure since I switched to Talk Anytime last year.
coastergrotto
Grafter
Posts: 1,016
Thanks: 5
Registered: ‎01-08-2007

Re: Time remaining on Top Twenty Destinations of International Calls

@reserved:
Mine never did display either, all the time I was on the 3 month free trial of Anytime.    When I switched back to Evenings and Weekends it was visible again, albeit giving a silly, incorrect figure.  That has since been sorted and it now displays the correct amount of Time remaining.
Glad the hieroglyphics problem will shortly be rectified.  It certainly doesn't look very professional the way it is at present.